Quick Service Restaurant Leader

7 days ago


Los Angeles, California, United States Eataly North America Full time

Salary Range: $18-21 per hour

Eataly North America is seeking an experienced Quick Service Restaurant Leader to oversee the daily operations of our bustling quick service counters. The ideal candidate will have a strong background in food service leadership and be able to maintain high hospitality standards while ensuring efficient day-to-day operations.

About Eataly:

  • We are a fast-paced, dynamic marketplace featuring authentic Italian food and beverage options.
  • Our team members are passionate about providing exceptional customer experiences.
  • We offer a competitive salary range and a comprehensive benefits package, including medical, dental, vision insurance, paid time off, and 401K matching.

Key Responsibilities:

  • Maintain a steady leadership presence on the floor, interacting with guests, team members, and vendors to ensure smooth operations and high hospitality standards.
  • Train, motivate, mentor, and organize team members to achieve peak performance.
  • Purchase supplies, beverages, and equipment as directed by management.
  • Monitor inventory, check orders, and distribute supplies as needed throughout the department.
  • Manage transactions and ensure accurate accounting.
  • Record shift notes and assist with administrative duties as needed.
  • Ensure the department complies with all quality, health, safety, and sanitation standards.
  • Document, investigate, and resolve guest incidents.

Requirements:

  • High school graduate or equivalent; post-secondary degree preferred.
  • 2+ years of lead or supervisory experience in food service.
  • Math skills and ability to handle money accurately.
  • Strong knowledge of steps of service.
  • Excellent communication and problem-solving skills.
  • Knowledge of coffee and coffee production.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.


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