Quick Service Restaurant Leader
7 days ago
Salary Range: $18-21 per hour
Eataly North America is seeking an experienced Quick Service Restaurant Leader to oversee the daily operations of our bustling quick service counters. The ideal candidate will have a strong background in food service leadership and be able to maintain high hospitality standards while ensuring efficient day-to-day operations.
About Eataly:
- We are a fast-paced, dynamic marketplace featuring authentic Italian food and beverage options.
- Our team members are passionate about providing exceptional customer experiences.
- We offer a competitive salary range and a comprehensive benefits package, including medical, dental, vision insurance, paid time off, and 401K matching.
Key Responsibilities:
- Maintain a steady leadership presence on the floor, interacting with guests, team members, and vendors to ensure smooth operations and high hospitality standards.
- Train, motivate, mentor, and organize team members to achieve peak performance.
- Purchase supplies, beverages, and equipment as directed by management.
- Monitor inventory, check orders, and distribute supplies as needed throughout the department.
- Manage transactions and ensure accurate accounting.
- Record shift notes and assist with administrative duties as needed.
- Ensure the department complies with all quality, health, safety, and sanitation standards.
- Document, investigate, and resolve guest incidents.
Requirements:
- High school graduate or equivalent; post-secondary degree preferred.
- 2+ years of lead or supervisory experience in food service.
- Math skills and ability to handle money accurately.
- Strong knowledge of steps of service.
- Excellent communication and problem-solving skills.
- Knowledge of coffee and coffee production.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
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