Restaurant Operations Leader
1 day ago
Fixins Soul Kitchen is revolutionizing the soul food experience by merging traditional flavors with exceptional service and trendy dining spaces. Founded by NBA legend Kevin Johnson and his wife, Michelle, our menu is rooted in Kevin's family recipes passed down through generations.
Summary of Position
This leadership role at our LA Live location reports directly to the General Manager and oversees operational excellence across all aspects of the restaurant. The Restaurant Operations Leader drives high guest satisfaction results through effective leadership behaviors and ensures that all areas of the business meet superior standards in sales growth, outstanding service, profitability, food quality, food costs, training and development, and facilities management.
Essential Responsibilities
* Ensure that all guests feel welcome and receive responsive, friendly, and courteous service consistently.* Validate that all food and products are prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.* Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through employee training and a positive working environment.* Develop Restaurant Managers and staff to meet company standards and continually strive for professional growth.* Prepare all required paperwork in an organized and timely manner.* Maintain equipment in excellent working condition through regular inspection and adherence to preventative maintenance programs.* Receive and inspect deliveries according to the restaurant's receiving policies and procedures.* Oversee employee performance appraisals and ensure they are completed on a timely basis.* Schedule labor to meet business activity needs while ensuring adequate staffing and meeting labor cost objectives.* Administer prompt, fair, and consistent corrective action for policy violations.* Comply with all federal, state, county, and municipal regulations related to health, safety, and labor requirements.
QUALIFICATIONS
To succeed in this role, candidates must have several years' experience as a senior-level restaurant manager or equivalent. They should possess excellent business math skills, strong problem-solving and decision-making abilities, and flexibility to adapt to changing situations. Additionally, they should have good computer skills, demonstrated proficiency in using software like email, learning management systems, and Microsoft Office tools.
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