Guest Service Expert

1 week ago


Washington, Washington, D.C., United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery.
  • Manage menu offerings, including reading and verifying information.
  • Perform tasks that require standing, sitting, or walking for extended periods, as well as lifting, carrying, and moving objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Adhere to company policies and procedures, upholding quality standards and maintaining a safe work environment.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of related work experience preferred.
  • No supervisory experience required.
Benefits

We offer a competitive compensation package, including health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis, including disability and veteran status.



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