Guest Service Representative

17 hours ago


Washington, Washington, D.C., United States Conrad Hotels & Resorts Full time
Job Title: Guest Service Agent

Conrad Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.

Key Responsibilities:
  • Greet and register guests, ensuring a warm and welcoming experience
  • Process guest check-ins and check-outs, handling room assignments and key distribution
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Upsell hotel services and facilities to maximize room occupancy
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and conflict resolution skills
  • Knowledge of hotel operations and services
  • Ability to work a variety of shifts, including overnights, weekends, and holidays
What We Offer:
  • A competitive hourly rate of $26.50
  • Medical insurance coverage for you and your family
  • Opportunities for career growth and development
  • A supportive and inclusive work environment

At Conrad Hotels & Resorts, we are committed to providing exceptional guest experiences and creating a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary:**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Provide...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary:**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Provide...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    **Job Summary**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Cordially...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    Job SummaryThe Cashier is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at Guest Services, Inc.Key ResponsibilitiesProcess transactions accurately and efficiently using a cash register or other point-of-sale system.Provide excellent customer service by greeting guests, answering questions, and...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Position SummaryAs a key member of the hospitality team, you will be responsible for greeting and assisting guests during their arrival and departure at the hotel.Proficient knowledge of Front Office operations and systems is essential for managing daily transactions effectively.Accurate cash handling is required, including processing various payment methods...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    About Guest Services, Inc.We are a dynamic and customer-focused organization seeking a reliable and detail-oriented individual to join our team as a Part-Time Kiosk Attendant.Key Responsibilities:Process transactions efficiently and accurately using various equipment, ensuring a seamless customer experience.Manage cash handling duties, including issuing...


  • Washington, Washington, D.C., United States Sentara Full time

    Job SummaryWe are seeking a skilled Guest Relations Representative to join our team at Sentara Leigh Hospital. As a key member of our staff, you will be responsible for communicating timely information to internal and external customers, providing professional service and ensuring a positive experience for all.Key ResponsibilitiesCommunicate effectively with...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    Guest Services Position at Capitol City Rehabilitation and NursingWe are seeking a highly skilled Guest Services professional to join our team at Capitol City Rehabilitation and Nursing. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key Responsibilities:Cordially greet...


  • Washington, Washington, D.C., United States Conrad Hotels & Resorts Full time

    Guest Services Agent Job DescriptionAt Conrad Hotels & Resorts, we're passionate about delivering exceptional guest experiences. As a Guest Services Agent, you'll play a key role in ensuring our guests feel welcome and cared for during their stay.Key Responsibilities:Greet and register guests, ensuring a smooth and efficient check-in process.Assist guests...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Position SummaryThe role involves greeting and assisting visitors during their arrival and departure at the hotel.Proficient understanding of Front Office operations and systems to manage daily activities effectively.Accurate cash management, including processing various payment methods from guests.Familiarity with hotel pricing structures, promotional...


  • Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time

    Job OverviewThe Guest Services team member provides the initial introduction to our facility, Capitol City Rehabilitation and Nursing. This role requires exceptional customer service skills, a pleasant telephone voice, great people skills, and the ability to multi-task while maintaining a calm, focused, and patient disposition.Key ResponsibilitiesCordially...


  • Washington, Washington, D.C., United States BMI Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In and Check-Out:...

  • Lead Concierge

    2 weeks ago


    Washington, Washington, D.C., United States Caesars Entertainment Full time

    **Job Summary**As a Concierge at Caesars Entertainment, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our customers.**Key Responsibilities:**Issue player cards for new and existing accountsIssue benefits and marketing-related perks from player card accountsEvaluate customer play for comping...


  • Washington, Washington, D.C., United States Holiday Inn Central, Washington DC Full time

    Position OverviewHotel Equities, a distinguished leader in hotel development and management, is seeking an exceptional Full-Time Front Desk Agent for the Holiday Inn Central located in the heart of Washington, DC.Role Objective:The Front Desk Agent is responsible for delivering outstanding service to all guests, ensuring a welcoming atmosphere and providing...


  • Washington, Washington, D.C., United States Marriott International, Inc Full time

    Job OverviewCategory: Rooms & Guest Services OperationsPosition Type: Non-ManagementSchedule: Full-TimeLocation: The Ritz-Carlton Washington D.C.Position SummaryAs a Guest Services Associate, you will be the first point of contact for our esteemed guests. Your primary responsibilities will include welcoming and guiding guests to their accommodations,...


  • Washington, Washington, D.C., United States TBC Hotels Full time

    Job OverviewTBC Hotels is seeking a dedicated Part-Time Guest Services Coordinator who will be instrumental in delivering an exceptional and memorable experience for our guests. This position is vital to the seamless operation and esteemed reputation of our establishment. As the initial point of contact, the Guest Services Coordinator ensures a welcoming and...


  • Washington, Washington, D.C., United States Ogden CAP Full time

    Position OverviewOgden CAP is seeking a dedicated Guest Services Supervisor to enhance our esteemed hospitality team. This role is pivotal in ensuring that our guests receive an exceptional experience throughout their stay.The Guest Services Supervisor will collaborate closely with the Front Office Management to oversee daily operations and implement...


  • Washington, Washington, D.C., United States Cambria Hotel Full time

    Guest Services & Front Desk OperationsWe are looking for dedicated individuals who are passionate about delivering outstanding service to become part of our team. Working in the guest services department provides you with the chance to engage with visitors and significantly influence their overall experience. If you possess a warm personality, a proactive...


  • Washington, Washington, D.C., United States Marriott International, Inc Full time

    mCLUB Lounge AttendantWe are seeking a highly motivated and service-oriented individual to join our team as a mCLUB Lounge Attendant. As a key member of our hospitality team, you will have the opportunity to deliver exceptional service to our guests and create memorable experiences.Key ResponsibilitiesProvide exceptional service to our guests, ensuring their...


  • Washington, Washington, D.C., United States Canopy by Hilton Full time

    Position: Front Desk SupervisorAs a Front Desk Supervisor at Canopy by Hilton, you will play a pivotal role in ensuring our guests receive outstanding service while overseeing a dedicated team committed to excellence. Your attentive and supportive demeanor will greatly enhance the overall guest experience. This position is ideal for individuals who thrive in...