Luxury Pet Hotel Manager
7 days ago
We are seeking a highly skilled and experienced Pet Resort Operations Manager to join our team at K9 Resorts Malvern LLC. As a key member of our management team, you will be responsible for ensuring the highest level of service and care for our canine guests.
Key Responsibilities- Leadership and Management
- Supervise and train staff to ensure excellent customer service and adherence to company policies and procedures.
- Develop and implement effective strategies to drive business growth and improve operational efficiency.
- Customer Service
- Ensure that all guests experience a 5-star level of service and care.
- Respond to customer inquiries and resolve any issues in a timely and professional manner.
- Operations and Logistics
- Oversee the daily operations of the resort, including staff scheduling, inventory management, and supply ordering.
- Ensure that all facilities and equipment are maintained in good working order.
- Training and Development
- Provide ongoing training and coaching to staff to ensure they have the skills and knowledge needed to provide excellent customer service.
- Develop and implement training programs to improve staff performance and retention.
- Education and Experience
- Minimum of 2 years of management experience in a pet boarding or hospitality environment.
- Demonstrated leadership experience in prior roles.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Computer proficiency, with experience with Google Workspace preferred.
- Competitive Salary
- Benefits Package
- Opportunities for Professional Growth and Development
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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Assistant Manager
7 days ago
Malvern, Arkansas, United States K9 Resorts Malvern LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Pet Resort Operations Manager to join our team at K9 Resorts Malvern LLC. As a key member of our management team, you will be responsible for ensuring the highest level of service and care for our canine guests.Key ResponsibilitiesLeadership and ManagementSupervise and train staff to ensure excellent...
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