Pet Resort General Manager

2 months ago


Malvern, United States K9 Resorts of Malvern Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Role: Pet Resort General Manager

Job Summary:
As the Pet Resort General Manager at Malvern, you will plan, direct, and oversee the day-to-day operations of our business. You will lead and manage all departments, ensuring that procedures and policies are followed. Your role is to uphold our mission and values, protect and train our staff, and deliver exceptional guest and client experiences. You will be the leader who educates, inspires, and drives the team towards success.

Pet Resort General Manager Responsibilities:
  • Act as a brand ambassador, maintaining a positive reputation in the community.
  • Hire and manage all staff members.
  • Maintain employee retention through succession planning and annual reviews.
  • Delegate responsibilities and expect accountability and feedback.
  • Handle all advertising and marketing for the business.
  • Personally handle high-level customer complaints or ensure they are managed by an Assistant Manager.
  • Be capable of performing any job requirement of any staff member.
  • Monitor P&L monthly and control expenses.
  • Create, monitor, and report KPIs.
  • Hold monthly staff meetings and weekly huddles.
  • The General Manager must be willing to travel up to the greater of 25 miles or 1 hour from their resort to work at any resort location in need.
Pet Resort General Manager Qualifications:
  • Minimum of 3 years of managerial experience in the hospitality industry.
  • BA or equivalent recommended.
  • Customer service-oriented.
  • Must be willing to work any shift outside of their schedule upon request of ownership.
  • Weekend and holiday hours are required.
Company Overview:
K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.

We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.

Apply now We look forward to meeting you



  • Malvern, United States K9 Resorts of Malvern Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceEmployee discountsFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceRole: Pet Boarding Assistant ManagerJob Summary:As a Pet Boarding Assistant Manager at K9 Resorts Malvern, you will have the rewarding...


  • Malvern, United States K9 Resorts of Malvern Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & developmentRole: Pet Resort Guest Service RepresentativeJob Summary:As a Pet Resort Guest Service Representative at K9 Resorts of Malvern, you are the face of our company. Your primary goal is to provide every client...


  • Malvern, Pennsylvania, United States K9 Resorts of Malvern Full time

    Job OverviewBenefits:Performance-based bonusesComprehensive dental coverageEmployee discounts on servicesComplimentary meals and snacksProvided uniformsHealth insurance optionsCareer advancement opportunitiesPaid time offTraining and professional developmentVision care coveragePosition: Canine Resort Operations SupervisorJob Summary:As a Canine Resort...

  • Pet Care Technician

    3 months ago


    Malvern, United States K9 Resorts of Malvern Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & developmentRole: Pet Care TechnicianJob Summary:As a Pet Care Technician at K9 Resorts of Malvern, you will be at the heart of our commitment to cleanliness and compassionate care. This role involves spending ample...

  • Pet Care Technician

    3 months ago


    Malvern, United States K9 Resorts Malvern LLC Full time

    Job DescriptionJob DescriptionPet Care Technicians are responsible for delivering on our core promises, cleanliness and compassionate care. This position spends the most time directly in contact with our furry friends. Someone in this position not only must love dogs, they must also be willing to "get down and dirty". Cleaning accommodations, giving dog...

  • Veterinary Technician

    1 month ago


    Malvern, United States United Vision Pet Partners Full time

    Job DescriptionJob DescriptionDescription:Wish to pursue goals regarding your career growth and development?Value learning and helping others to grow their skillsets and knowledge base?Have ideas to contribute that you’d like to share with your managers in person?At United Vision Pet Partners, we believe in fostering a culture of continuous learning,...


  • Malvern, Pennsylvania, United States K9 Resorts of Malvern Full time

    Job OverviewBenefits:Employee discountsFlexible schedulingComplimentary food & snacksProvided uniformsCareer advancement opportunitiesTraining and development programsPosition: Animal Care SpecialistJob Summary:As an Animal Care Specialist at K9 Resorts of Malvern, you will play a vital role in our dedication to cleanliness and compassionate care. This...


  • Malvern, United States Professional Placement Services Full time

    LOGISTICS GENERAL MANAGERUP TO $90,000 TO START!SOUTH OF GREENSBORO!You will manage up to 50 employees consisting of 32 Drivers, 3-4 Mechanics and other Office Personnel to assure quality service and the timely, cost effective and safe movement of materials.Experience with Steel or Metal Hauling a MUST!Are you a seasoned Dispatcher or Operations Manger...


  • Malvern, United States Professional Placement Services Full time

    LOGISTICS GENERAL MANAGERUP TO $90,000 TO START!SOUTH OF GREENSBORO!You will manage up to 50 employees consisting of 32 Drivers, 3-4 Mechanics and other Office Personnel to assure quality service and the timely, cost effective and safe movement of materials.Experience with Steel or Metal Hauling a MUST!Are you a seasoned Dispatcher or Operations Manger...

  • CDL-A Truck Driver

    1 month ago


    Malvern, United States Dollar General Fleet Full time

    Dollar General Fleet is now hiring CDL-A Drivers in Pottsville, PA Home Weekends - Earn Up to $100,000/Year* - 401k with Match Paid Job Training - Zero Cost Rider Policy (*At least one (1) year of experience working on Class A trucks) Dollar General is currently hiring CDL-A truck drivers for regional routes with paid unloading. We are excited that you...


  • Malvern, Pennsylvania, United States Gecko Hospitality Full time

    Descripción del TrabajoAsistente del Gerente General de Restaurante y BarEsta es una oportunidad emocionante para unirse a una marca de servicio completo y casual.Acerca de la Empresa:Nuestra Pub se destaca al ofrecer una experiencia única con una amplia selección de cervezas artesanales, vinos cuidadosamente seleccionados y cócteles creativos. Nos...

  • Product Manager

    3 months ago


    Malvern, United States CertainTeed Full time

    What’s the Job? **This is a hybrid role with 2/3 days a week expected in our Malvern, PA Headquarters**Ensure achievement of strategic, business and financial objectives for assigned lines of business within the Siding Products Group. Guide product management actions, defines pricing strategy and drives sales and marketing of CertainTeed and/or Private...


  • malvern, United States Core Medical Group Full time

    Core Medical Group is seeking a travel Outpatient Physical Therapist for a travel job in Malvern, Pennsylvania.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelPhysical Therapist needed for a location in Malvern, PA. CoreMedical Group has...


  • Malvern, Pennsylvania, United States Avantor Sciences Full time

    Position Overview:As an Inventory Management Specialist, you will report directly to the Supervisor I of Onsite Services, collaborating with Avantor's extensive Lab and Production Services team, which consists of over 1,500 skilled professionals both on-site and off-site. Your primary responsibility will be to execute tailored, mission-driven laboratory...


  • Malvern, Pennsylvania, United States Avantor Sciences Full time

    Position Overview:As an Inventory Management Specialist, you will report to the Supervisor I of Onsite Services and collaborate with Avantor's Lab and Production Services team, which consists of over 1,500 skilled professionals dedicated to delivering tailored laboratory solutions and research protocols that enhance scientific...


  • Malvern, Pennsylvania, United States Avantor Sciences Full time

    Position Overview:As an Inventory Management Specialist, you will report to the Supervisor I of Onsite Services and collaborate closely with Avantor's Lab and Production Services team, which comprises over 1,500 skilled professionals both on-site and off-site. Your primary responsibility will be to execute tailored, mission-driven laboratory tasks and...


  • Malvern, United States Gecko Hospitality Full time

    Job DescriptionJob DescriptionRestaurant/Bar AGMCasual Full Service Brand Malvern, PA$60-65K + benefitsAre you an experienced Manager looking to take your career to the next level? If so, one of our three Delaware County locations may be perfect for you! Our Pub offers a truly unique experience, with great craft beers, carefully selected wines and creative...


  • malvern, United States Core Medical Group Full time

    Core Medical Group is seeking a travel Skilled Nursing Facility Physical Therapist for a travel job in Malvern, Pennsylvania.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: Travel Client in PA seeking PT (PT) to work 08:30 - 16:30 Pennsylvania,...


  • malvern, United States Core Medical Group Full time

    Core Medical Group is seeking a travel Skilled Nursing Facility Physical Therapist for a travel job in Malvern, Pennsylvania.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 08/05/2024Duration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: Travel Client in PA seeking PT (PT) to work 08:30 - 16:30 ...


  • Malvern, Arkansas, United States Saint-Gobain North America Full time

    IT Support Operations ManagerThe primary responsibility of an IT Support Operations Manager is to manage the daily functions of the IT assistance center at the corporate technology hub. This role encompasses delivering technical support and insights regarding the latest technological advancements to staff members.Key Responsibilities:Conduct user...