Front Desk Agent

1 week ago


Malvern, United States Gulph Creek Hotels Full time
  • Manage online, phone and in-person room reservations
  • Welcome guests, check them in, distribute room keys and explain the hotels amenities
  • Take payment from customers
  • Respond to guests issues and complaints in a friendly, timely manner
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
  • Arrange specialized services for VIP customers

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