Banking Professional

6 days ago


Bristol, Virginia, United States FIRST BANK AND TRUST COMPANY Full time
Job Description

First Bank and Trust is seeking a highly skilled Banking Professional to join our team in Bristol, VA. As a key member of our team, you will be responsible for providing exceptional customer service and promoting our banking products and services.

Key Responsibilities:
  • Customer Service: Provide superior customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Transaction Processing: Conduct cash and non-cash transactions, including deposits, withdrawals, check cashing, and fund transfers.
  • Account Management: Assist customers with account inquiries, provide information on banking products and services, and promote cross-selling opportunities.
  • Regulatory Compliance: Ensure compliance with all banking policies, procedures, and regulations.
  • Team Collaboration: Collaborate with team members to meet customer service and operational goals.
Requirements:
  • Education: High school diploma or equivalent required; Associate's degree in Accounting, Business, Finance, Communications, or Marketing preferred.
  • Experience: Three or more years of customer service experience preferred.
  • Skills: Strong listening, written, and verbal communication skills; leadership and interpersonal skills; ability to handle confidential information; working knowledge of Word and Excel; excellent networking skills; detail-oriented and organized.
Benefits:
  • Medical, Dental, and Vision Insurance
  • 401K/ESOP Plan
  • Life Insurance
  • Flexible Spending Accounts
  • Long Term Disability Insurance
  • Group Policies (Accident, Hospital, and Critical Illness)
  • AFLAC Individual Policies (Short Term Disability and Cancer)
  • Leave (Vacation, Sick, Marriage, and Bereavement)
Core Values:
  • High Quality Customer Service
  • Motivated Employees
  • Profits
  • Honesty
  • Enjoyment


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