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Customer Service Representative

2 months ago

Bristol, Tennessee, United States Wickes Full time

About Wickes

Wickes is a leading home improvement retailer, dedicated to providing high-quality products and exceptional customer service. As a Customer Service Assistant, you will play a vital role in delivering this promise to our customers.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.
  • Participate in ongoing training and development to enhance skills and knowledge.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The chance to work for a leading retailer with a strong commitment to customer service.

Requirements

  • Excellent communication and interpersonal skills.
  • A positive and enthusiastic attitude.
  • Ability to work flexible hours, including weekends and bank holidays.
  • Previous retail or customer service experience is desirable.