Lead Salesforce Business Analyst
3 weeks ago
Chelsoft Solutions Co is in search of a Lead Salesforce Business Analyst to join our dynamic team.
Key Responsibilities:
- The Lead Business Analyst will engage in intricate business and systems analysis tasks; Facilitate requirements gathering through collaborative sessions with stakeholders and technical teams.
- Design and develop supporting process diagrams.
- Analyze current business workflows; Propose enhancements to optimize processes.
- Provide expertise in data management and offer consulting services related to operational reporting and analytics.
- Support the evaluation of external tools for their feasibility and impact on business operations.
- Assist the business unit in drafting requirements documentation, which may encompass use cases, process diagrams, and system interface specifications.
- As a Lead Business Analyst, you will generate Functional Design Documentation based on identified business needs.
- Effectively communicate with stakeholders regarding the progress of enhancements and projects.
- Develop thorough testing plans with users, coordinate testing activities, and assist in executing test components.
Required Qualifications:
- Bachelor's degree or equivalent combination of education and experience; Salesforce Certification is advantageous.
- A minimum of 5 years of experience with the Salesforce Platform.
- Demonstrated understanding of the software and systems development life cycle.
- Familiarity with Jira and Agile methodologies.
- Proven capability to deliver business analysis and system configuration outputs related to process enhancement.
- Experience in the healthcare sector is a plus.
- Experience in regulated environments and international exposure is highly valued.
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