Lead Salesforce Business Analyst

3 weeks ago


Anoka, Minnesota, United States Chelsoft Solutions Co Full time
Position Overview

Chelsoft Solutions Co is in search of a Lead Salesforce Business Analyst to join our dynamic team.

Key Responsibilities:

  • The Lead Business Analyst will engage in intricate business and systems analysis tasks; Facilitate requirements gathering through collaborative sessions with stakeholders and technical teams.
  • Design and develop supporting process diagrams.
  • Analyze current business workflows; Propose enhancements to optimize processes.
  • Provide expertise in data management and offer consulting services related to operational reporting and analytics.
  • Support the evaluation of external tools for their feasibility and impact on business operations.
  • Assist the business unit in drafting requirements documentation, which may encompass use cases, process diagrams, and system interface specifications.
  • As a Lead Business Analyst, you will generate Functional Design Documentation based on identified business needs.
  • Effectively communicate with stakeholders regarding the progress of enhancements and projects.
  • Develop thorough testing plans with users, coordinate testing activities, and assist in executing test components.

Required Qualifications:
  • Bachelor's degree or equivalent combination of education and experience; Salesforce Certification is advantageous.
  • A minimum of 5 years of experience with the Salesforce Platform.
  • Demonstrated understanding of the software and systems development life cycle.
  • Familiarity with Jira and Agile methodologies.
  • Proven capability to deliver business analysis and system configuration outputs related to process enhancement.
  • Experience in the healthcare sector is a plus.
  • Experience in regulated environments and international exposure is highly valued.


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