Career Development Representative

3 days ago

San Antonio, Texas, United States Pima Medical Institute Full time
Admissions Representative Opportunity

Our Admissions Representative role plays a vital part in bringing new students into our career programs, providing them with the opportunity to achieve their goals. As a recruiter and advisor, you will guide our students through their educational journey, fostering trusting relationships and delivering exceptional customer satisfaction.

Key Responsibilities:
  • Collaborate with the Campus Director and Corporate Director of Admissions to meet new student targets.
  • Advise the Corporate Director of Admissions on relevant activities and issues.
  • Ensure compliance with all standards of PMI, including federal and state laws and accreditation requirements.
  • Initiate contact with prospective students via software, phone, email, text, and other communication mediums to provide proactive guidance and support.
  • Maintain regular contact with applicants through exceptional communication from the beginning of the enrollment process to the first day of class.
  • Facilitate the applicant's chosen educational pathway by guiding them through admission.
  • Interview prospective students interested in attending a career program by established guidelines.
  • Answer incoming phone calls and respond to Web/Email inquiries.
  • Explain academic programs and answer applications, enrollment, and course inquiries.
  • Utilize reports and tracking tools to assess individual progress against key performance indicators.
  • Input information into a database and follow up with applicants to update statuses.
  • Coordinate campus tours.
  • Contact prospective students to inform them of future openings for classes.
  • Advise students about the various programs and facilitate resolutions to problems on an ongoing basis.
  • Coordinate required assessment tests, review results, and determine the ability to benefit from an independent test administrator.
  • Collaborate with the Financial Aid staff to determine students' eligibility and start date.
  • Analyze statistics such as enrollments, starts, follow-ups, and marketing data.
  • Set and monitor applicant expectations throughout the admissions process and promote effective communication between financial aid, student outreach, and other departments to ensure a seamless transition from applicant to new student.
  • Attend job and career fairs and make high school visits to represent Pima and recruit prospective students.
  • Participate in evening and weekend work rotations for the Admissions department, as requested.
  • Demonstrate and promote high ethical standards set by Pima Medical Institute, the Department of Education, accreditation, and regulatory bodies.
  • Prioritize and manage time to achieve monthly goals consistently.
  • Facilitate and contribute to strong, positive relationships within the team, department, and inter-departmentally.
  • Embrace innovation and change in a fast-paced environment and adjust priorities as needed.
  • Receptive to coaching and feedback, demonstrating the desire to achieve and exceed goals.
Minimum Qualifications:
  • Bachelor's degree preferred.
  • Three (3) years of education sales/admissions and recruitment experience.
  • Private, proprietary school experience preferred.
  • Verbal and written communication skills.
  • Knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
  • Ability to build and sustain trusting relationships.
  • Any equivalent combination of training, education, or experience that meets the minimum qualifications.

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