Family Support Case Manager
2 weeks ago
JOB TITLE: Pathway of Hope Case Manager
COMPANY: The Salvation Army - North & Central Illinois Division
KEY RESPONSIBILITIES
- Oversee case management services for families at the Blue Island Corps.
- Execute program goals by delivering services to families, maintaining thorough records, and identifying available resources.
CORE FUNCTIONS
- Provide case management services in accordance with Pathway of Hope model standards.
- Conduct intake and assessment processes aligned with program guidelines.
- Deliver tailored services to families, focusing on goal establishment and action planning.
- Work collaboratively with both internal and external agencies to assist participants in achieving their objectives.
- Track progress and ensure precise documentation is maintained.
- Engage in program planning and development initiatives.
- Build and sustain partnerships with community organizations to enhance participant support.
PROGRAM ASSESSMENT
- Guarantee the accuracy of databases and support the implementation of programs.
- Contribute to committees focused on case management and emergency assistance.
QUALIFICATIONS
- Bachelor's degree in human services; a BSW is preferred.
- A minimum of two years of experience in case management or social services.
- Possession of a valid driver's license and completion of the Territorial Caseworker Certification.
- Proficiency in Spanish is required.
SKILLS AND ATTRIBUTES
- Advocate for the mission of The Salvation Army.
- Effectively collaborate on social issues.
- Engage positively with families and community members.
- Demonstrate critical and creative thinking abilities.
- Exhibit strong communication and interpersonal skills.
- Maintain attention to detail and handle confidential information responsibly.
POSITION REQUIREMENTS
- Manage resources effectively.
- Communicate significant issues to supervisors.
- Comply with organizational policies and procedures.
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