Family Support Case Manager

2 weeks ago


Blue Island, Illinois, United States The Salvation Army USA Central Territory Full time

JOB TITLE: Pathway of Hope Case Manager

COMPANY: The Salvation Army - North & Central Illinois Division

KEY RESPONSIBILITIES

  • Oversee case management services for families at the Blue Island Corps.
  • Execute program goals by delivering services to families, maintaining thorough records, and identifying available resources.

CORE FUNCTIONS

  • Provide case management services in accordance with Pathway of Hope model standards.
  • Conduct intake and assessment processes aligned with program guidelines.
  • Deliver tailored services to families, focusing on goal establishment and action planning.
  • Work collaboratively with both internal and external agencies to assist participants in achieving their objectives.
  • Track progress and ensure precise documentation is maintained.
  • Engage in program planning and development initiatives.
  • Build and sustain partnerships with community organizations to enhance participant support.

PROGRAM ASSESSMENT

  1. Guarantee the accuracy of databases and support the implementation of programs.
  2. Contribute to committees focused on case management and emergency assistance.

QUALIFICATIONS

  • Bachelor's degree in human services; a BSW is preferred.
  • A minimum of two years of experience in case management or social services.
  • Possession of a valid driver's license and completion of the Territorial Caseworker Certification.
  • Proficiency in Spanish is required.

SKILLS AND ATTRIBUTES

  • Advocate for the mission of The Salvation Army.
  • Effectively collaborate on social issues.
  • Engage positively with families and community members.
  • Demonstrate critical and creative thinking abilities.
  • Exhibit strong communication and interpersonal skills.
  • Maintain attention to detail and handle confidential information responsibly.

POSITION REQUIREMENTS

  • Manage resources effectively.
  • Communicate significant issues to supervisors.
  • Comply with organizational policies and procedures.


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