Customer Service Representative
2 weeks ago
We are seeking a highly organized and detail-oriented individual to provide exceptional customer service to the public sector. As a key member of our team, you will be responsible for providing information on parking and transportation items, including discounted parking passes, parking permits, appeal processes, and problem resolution.
Key Responsibilities:
- Provide accurate and timely information to customers regarding parking and transportation services
- Process and manage parking permits and appeals
- Assist with the removal of wheel locks and issuance of parking-related documents
- Collaborate with colleagues to ensure seamless customer service
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and problem-solving skills
- Knowledge of parking and transportation regulations and policies
About The University of Rochester:
The University of Rochester is a world-renowned institution dedicated to academic excellence and community engagement. We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion.
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