Customer Service Representative
8 hours ago
Cellular Sales is a leading wireless industry company that offers a unique customer experience. We are seeking a highly motivated and customer-focused Call Center Representative to join our team.
Job Summary:
The Call Center Representative will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet and exceed customer satisfaction targets
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Recognition and rewards for outstanding performance
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.
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