Family Support Coordinator
2 weeks ago
Are you driven by empathy, possess strong teamwork abilities, and have a commitment to advancing organ and tissue donation? Kentucky Organ Donor Affiliates (KODA) is seeking a dedicated Donor Family Coordinator / Family Support Liaison to join our mission-focused organization.
This role involves significant regional travel and requires on-call availability.
Key ResponsibilitiesAs a Donor Family Coordinator / Family Support Liaison, you will play a crucial role in guiding and educating the next-of-kin of potential donors about their options regarding donation. Your responsibilities will include:
- Facilitating Donation Authorization: You will present donation opportunities to families and secure authorization from suitable candidates. This involves providing essential education and resources while promoting the significance of organ and tissue donation and addressing common misconceptions.
- Providing Compassionate Support: Your role will require you to offer empathetic support to donor families throughout the donation process. This includes assisting families, addressing their concerns, and serving as a resource, while also clarifying the medical team's serious diagnosis.
- Collaborative Engagement: You will work closely with attending physicians, healthcare professionals, KODA donation coordinators, chaplains, and other stakeholders to ensure effective communication and coordination.
- A college degree (Associate or Bachelor level) in social work, allied health, psychology, counseling, healthcare administration, business sales, marketing, or a related field is required. *Applicants with incomplete secondary education may be considered with relevant experience and a commitment to complete their studies.
- A minimum of 3 years of experience in marketing, communications, teaching, nursing, hospice, healthcare, counseling, or other public service-related fields is required.
- Experience in crisis intervention and collaborative decision-making is relevant to this position. Backgrounds in hospice care, grief counseling, pastoral work, social work, or nursing (RN, LPN, CNA) are examples of suitable experiences.
- Strong communication and interpersonal skills are essential, along with the ability to provide compassionate support to families.
- Proven ability to collaborate effectively within interdisciplinary teams and navigate complex healthcare settings.
- A commitment to promoting organ and tissue donation and raising awareness about its importance.
- Willingness to work flexible hours and be available on-call.
Kentucky Organ Donor Affiliates (KODA) is a prominent nonprofit organization dedicated to enhancing lives through organ and tissue donation. We strive to provide exceptional care to our donor families, facilitate the recovery of organs and tissues, and educate the communities we serve. The field of organ and tissue donation offers fulfilling career opportunities for those passionate about making a positive impact.
KODA offers competitive compensation, comprehensive benefits, and generous time off. Our benefits include:
Voluntary Benefits- Health, Dental & Vision Insurance Options
- Short Term Disability
- Voluntary Life Insurance
- Dependent Care Program
- Pet Insurance Discount Program
- Health Savings Account Assistance
- Life & Accidental Insurance
- Long Term Disability
- Competitive 401K
- Vacation, Sick, PTO, Birthday, Holidays, and Personal Days
- Comprehensive Life Assistance Program
- Identity Theft Monitoring Program
- Education, Professional Dues, Certification Reimbursement
- On The Job Training and Career Shadowing
- Fleet of Vehicles and Safety Training for Drivers
- Flexible Work Schedules
- Subscription to the Calm Application
- Onsite Exercise Facility and Meditation Room
Kentucky Organ Donor Affiliates is an Equal Opportunity Employer and a participant of E-Verify.
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