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Family Support Coordinator

2 months ago

Lexington, Kentucky, United States Kentucky Organ Donor Affiliates Full time
Job Overview

Are you driven by empathy, teamwork, and a commitment to advancing organ and tissue donation? Kentucky Organ Donor Affiliates (KODA) is seeking a dedicated Donor Family Coordinator / Family Support Liaison to enhance our mission.

This role involves significant regional travel and requires on-call availability.

As a Donor Family Coordinator / Family Support Liaison, you will provide crucial support and education to the next-of-kin of potential donors regarding their options for donation. You will assess family dynamics and their understanding of the patient's condition to facilitate the donation process. Your responsibilities will include:

  1. Donation Authorization: You will present donation opportunities to families and secure authorization from eligible candidates by offering education and resources. Your role will involve promoting the mission of organ and tissue donation by informing families and hospital personnel about the significance and advantages of donation, while also dispelling myths and advocating for registered organ donors.
  2. Compassionate Support: You will offer empathetic and supportive guidance to donor families throughout the donation journey. This includes addressing their concerns, providing resources, and clarifying the medical team's grave diagnosis. Cultural competence and sensitivity to diverse backgrounds are essential in this role.
  3. Collaboration: You will work closely with attending physicians, healthcare professionals, KODA donation coordinators, chaplains, and other stakeholders to ensure effective coordination and communication. Your ability to function well in interdisciplinary teams is vital for the success of organ and tissue donation initiatives.

Qualifications:

  • A college degree (Associate or Bachelor level) in social work, allied health, psychology, counseling, healthcare administration, business sales, marketing, or a related field is required. *Applicants with incomplete secondary education may be considered if they possess relevant experience and a willingness to complete their studies.
  • A minimum of 3 years of experience in marketing, communications, teaching, nursing, hospice, healthcare, counseling, pastoral work, or other public service-related fields is required.
  • Experience in crisis intervention and collaborative decision-making roles is relevant. Suitable backgrounds include hospice care, grief counseling, pastoral work, social work, nursing (RN, LPN, CNA), and palliative care nursing.
  • Strong communication and interpersonal skills are essential, along with the ability to provide compassionate support to families.
  • Ability to collaborate effectively in interdisciplinary teams and navigate complex healthcare settings.
  • A commitment to the mission of organ and tissue donation and promoting awareness of donation.
  • Willingness to work variable hours with on-call responsibilities.

About KODA: Kentucky Organ Donor Affiliates (KODA) is a prominent nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We strive to provide exceptional care to our donor families, facilitate the recovery of organs and tissues, and educate the communities we serve. The dynamic field of organ and tissue donation offers fulfilling and impactful career opportunities for those who wish to make a difference in the lives of others.

Benefits: KODA offers competitive compensation, comprehensive benefits, and generous time off. Below are some of the benefits available to our team members:

  • Health, Dental & Vision Insurance Options
  • Short Term Disability
  • Voluntary Life Insurance
  • Dependent Care Program
  • Pet Insurance Discount Program

Employer Provided Benefits:

  • Health Savings Account Assistance
  • Life & Accidental Insurance
  • Long Term Disability
  • Competitive 401K
  • Vacation, Sick, PTO, Birthday, Holidays, and Personal Days
  • Comprehensive Life Assistance Program
  • Identity Theft Monitoring Program
  • Education, Professional Dues, Certification Reimbursement
  • On The Job Training and Career Shadowing
  • Fleet of Vehicles and Safety Training for Drivers
  • Flexible Work Schedules
  • Subscription to the Calm Application
  • Onsite Exercise Facility and Meditation Room

Kentucky Organ Donor Affiliates is an Equal Opportunity Employer and a participant of E-Verify.