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Client Support Specialist

2 months ago

Lexington, Kentucky, United States Meaningful Milestones Full time
Job Summary

We are seeking a highly skilled and compassionate Client Support Specialist to join our team at Meaningful Milestones. As a key member of our Compassionate ABA Therapy team, you will play a vital role in ensuring the success and progress of our clients and their families.

Key Responsibilities
  • Phone and Visitor Management:
    • Answer and transfer phone calls as necessary.
    • Welcome and direct visitors and clients.
  • Administrative Tasks:
    • Retrieve information from records, emails, and minutes. Prepare written summaries when needed.
    • Respond to and resolve administrative inquiries and questions.
    • Exhibit polite and professional communication via phone, email, and mail.
  • Support and Coordination:
    • Assist the team with organization and effective communication.
    • Maintain office supplies and coordinate equipment maintenance.
    • Coordinate with vendors as requested by the administrative team.
  • Campus Operations:
    • Perform campus inspections and report findings to responsible managers.
    • Manage supplies inventory by checking stock and placing orders.
    • Receive and distribute office mail.
    • Proofread and type documents and correspondence produced by the department.
  • Event Coordination and Building Management:
    • Coordinate unique events for the campus (e.g., Touch-a-Truck, Storytelling, police visits, dentist visits).
    • General cleaning, organizing, and stocking of rooms and the overall building.
    • Manage the HRE (Happy Relaxed Engaged) calendar.
    • Timely assist with buddy support requests throughout shifts.
    • Provide staff childcare coverage when needed during holidays and school breaks.
  • Other Duties:
    • Perform any other related tasks as assigned.