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Business Office Representative Clerk

2 months ago

Dallas, Texas, United States SCA Health Full time
About the Role

As a Business Office Representative Clerk at SCA Health, you will play a vital role in supporting the facility's business operations. This position involves performing various administrative tasks, including medical records management, credentialing, admissions, accounts payable, billing, collections, insurance verification, and transaction processing.

Key Responsibilities
  • Surgery Scheduling: Schedule surgeries in the surgery template, handle calls from physician's offices, and ensure that all necessary information is accurate and up-to-date.
  • Customer Service: Answer phone calls in a professional manner, deal with physician offices and patient needs promptly, and transfer calls to other departments when necessary.
  • Pre-Registration: Complete pre-registration paperwork, obtain authorization from physician's offices, and use the computer system to generate necessary information for surgical procedures.
  • Log Maintenance: Maintain a log for cancelled appointments and ensure that all scheduled cases are verified as soon as possible.
  • Clerical Duties: Perform various clerical tasks, such as photocopying forms, reports, and patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
  • Office Maintenance: Maintain a clean and orderly surgery scheduling area.
Requirements
  • Education: High school diploma or equivalent required; Associate degree or equivalent preferred.
  • Experience: Minimum three years of experience in healthcare and minimum of one year of experience in surgery scheduling procedures preferred.
  • Skills: Ability to work independently and as part of a team, basic knowledge of surgery scheduling, receptionist, and registration responsibilities, and ability to handle stress.
  • Flexibility: Willingness to work flexible hours and cover various shifts.