Restaurant Operations Manager

24 hours ago


Concord, North Carolina, United States Papa John's Full time
Job Summary

Papa John's International is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for ensuring the success of our restaurant by managing all aspects of the business, including sales, customer service, inventory management, and team development.

Key Responsibilities
  • Restaurant Operations: Oversee all aspects of restaurant operations, including sales, customer service, inventory management, and team development.
  • Team Management: Lead and manage a team of restaurant staff, including shift leaders, managers, and team members.
  • Customer Service: Ensure that customers receive exceptional service and that their needs are met.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, and maintaining accurate inventory records.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales and increase revenue.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Two years of successful restaurant management or supervision experience preferred.
  • Certifications: Serv-Safe/Local/State Food Service Certification required.
  • Skills: Basic accounting, including invoice reconciliation and financial statement analysis, and bilingual skills in certain markets.
Working Conditions

Working conditions are normal for a restaurant. Must be able to work long hours, scheduled or unscheduled, which will include nights and weekends. Ability to successfully perform the job duties in the restaurant. Employment is contingent upon satisfactory results of a background check. Must be aligned with Papa John's Values.



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