Call Center Specialist
5 days ago
Del Amo Behavioral Health System, a subsidiary of UHS, is seeking a skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for handling incoming calls and managing general telephone inquiries related to patients and medical staff. This role involves addressing various inquiries and providing essential support regarding patient care services.
Responsibilities
* Handle all nursing department's incoming calls and manage general telephone inquiries
* Address various inquiries and provide essential support regarding patient care services
* Work closely with medical staff to resolve patient-related issues
* Maintain accurate records of patient interactions and inquiries
Requirements
* High School Graduate or Equivalent required
* Licensed Vocational Nurse license required
* Associate's Degree preferred
* Previous experience in a call center or healthcare environment preferred
* Working knowledge of Microsoft software, EMR systems, medical terminology, and healthcare processes
What We Offer
* Competitive Compensation
* Excellent Medical, Dental, Vision, and Prescription Drug Plans
* 401(K) with company match and discounted stock plan
* Challenging and rewarding work environment
* Career development opportunities within UHS and its 300+ Subsidiaries
Equal Employment Opportunity
UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, age, sex, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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