Director of Business Development
5 days ago
About Northview Wellness PC
Northview Wellness PC is a leading provider of substance use disorder treatment services in Norcross, GA. Our mission is to deliver compassionate and personalized care to individuals struggling with addiction, empowering them to achieve a sober and fulfilling life.
Job Summary
We are seeking a highly skilled and experienced Director of Business Development to join our team. This key role will be responsible for overseeing the Business Development function, ensuring an organized admission workflow, and maintaining SEO accountability and production.
Key Responsibilities
- Provide oversight to coordinators and representatives to maintain census at established budget expectations.
- Assist the CEO in maintaining a referral pipeline at adequate levels to meet budget census.
- Oversee SEO production, including communication, reporting, and review of current and historic performance.
- Ensure effective coordination and collaboration between liaisons, program coordinators, and case management with the Admission Department.
- Ensure pre-admission process compliance with all regulatory requirements.
- Provide direct reports with information and support to accomplish departmental objectives and meet job requirements.
- Work effectively with facility staff to ensure consistent implementation of programs.
- Maintain strong clinical intake programs and interact with the treatment team to facilitate prompt and effective services for clients.
- Return answering service calls, send payor emails, and complete call tracking reports and call audits on a weekly basis.
- Review and process referrals for eligibility, process collections, payment plans, and review hardship for incoming commercials.
- Maintain the Salesforce database, adding and updating users and contacts.
- Receive and vet leads from marketing.
Requirements
- An Associate degree required; Bachelor's Degree preferred.
- A minimum of seven years' experience in the healthcare admissions field.
- Preferred experience in SUD and the rehabilitation field.
- Knowledge of insurance, including managed care and case management functions.
- Must have own transportation, with current auto liability insurance and a valid driver's license.
- Satisfactory references from employers and/or professional peers.
- Satisfactory criminal background check.
Working Conditions
This role operates in a healthcare setting, with potential exposure to infectious diseases.
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