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Administrative Coordinator

2 months ago

Kissimmee, Florida, United States E-Solutions INC Full time
Job Overview

Position Summary:
The Administrative Coordinator plays a crucial role in ensuring customer satisfaction by assisting with order placements and addressing inquiries related to the company. This position is essential in maintaining positive relationships with clients and ensuring their needs are met effectively.

Key Responsibilities:
- Manage customer order entries and resolve any issues that may arise.
- Ensure timely and accurate input of customer credits, orders, and invoicing details.
- Provide professional assistance to customers, vendors, and colleagues, fostering a collaborative environment.
- Handle administrative tasks such as monitoring faxes and mail, and processing sample requests and special orders as needed.
- Participate in training sessions and customer service meetings to enhance skills and knowledge.

Qualifications:
- High School Diploma / GED or equivalent experience.
- Experience in customer service or call center environments is preferred.