Seeking an Exceptional Operations Manager/Integrator
2 weeks ago
CLS Mortgage Services Inc is on the lookout for an exceptional Operations Manager/Integrator.
This role is a blend of strategic thinking and operational excellence, aimed at helping our clients transition smoothly into their next ideal home.
We take pride in fostering a diverse and equitable environment, both in our client interactions and within our team.
Our company culture is unique, and we embrace a quirky, yet professional atmosphere that we affectionately refer to as our 'Club Weirdo.'
As we expand, we are in search of a self-driven, detail-oriented individual who excels in marketing, customer service, client relations, and administrative coordination.
In this pivotal role, you will be the backbone of our operations, ensuring everything runs smoothly and efficiently.
Your proactive approach to planning and your keen attention to detail will be invaluable as you help shape our future initiatives.
Responsibilities of the Operations Manager include:
- Developing and executing operational systems and processes
- Creating policies that align with our company culture and vision
- Managing overall company operations and team performance
- Facilitating lead and client communication
Ideal candidates will possess the following qualities:
- Exceptional organizational skills and a passion for creating efficient systems
- Strong communication abilities, both written and verbal
- A background in personal development and accountability
- Proficiency with CRMs, webinar tools, and Google Workspace
- A knack for problem-solving and independent decision-making
- A commitment to supporting our mission and making a positive impact
- Reliability and a friendly demeanor, coupled with a results-driven mindset
- A strong command of grammar and attention to detail
- A sense of urgency and the ability to manage multiple communication channels
Technical Requirements:
Essential:
- Familiarity with ZOOM
- Basic CRM knowledge
- Experience with Google Calendar and similar scheduling tools
- Proficiency in Google Suite (Docs, Slides, Sheets)
Preferred Skills:
- Social media management
- Experience with Docusign, Loom, and ChatGPT
- Familiarity with various real estate software
- Graphic design skills using Canva or Photoshop
Additional Responsibilities:
- General administrative tasks
- Coordinating events and logistics, including managing on-site teams
Qualifications:
- Experience in real estate or project management is preferred
- Strong administrative and customer support skills
- Excellent verbal communication and negotiation abilities
- Proficient writing skills with a focus on grammar and clarity
- A warm, assertive phone presence
Personal Attributes:
- Detail-oriented and efficient
- Assertive yet collaborative
- Proactive problem-solver
- Positive and growth-oriented mindset
- Long-term commitment to the company’s success
- Ability to thrive in a fast-paced environment
This position offers a contract opportunity with significant growth potential and performance-based bonuses.
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