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HVAC Operations Manager

2 months ago

Boca Raton, Florida, United States Jobot Full time
About the Role

We are seeking an experienced HVAC Service Manager to join our team at a leading mechanical/HVAC company in the region. As a key member of our service department, you will be responsible for overseeing the day-to-day operations of our service team, ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Manage and coordinate the activities of the service team, ensuring that all tasks are completed efficiently and effectively.
  • Develop and implement service strategies to improve customer satisfaction and loyalty.
  • Collaborate with the sales team to identify new business opportunities and develop relationships with key customers.
  • Monitor and analyze service metrics to identify areas for improvement and implement changes as needed.
  • Ensure that all service operations are conducted in accordance with company policies and procedures.
Requirements
  • 5+ years of experience in service management, preferably in the commercial HVAC industry.
  • Proven track record of success in managing service teams and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Strong knowledge of HVAC systems and operations, with the ability to troubleshoot and resolve complex issues.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A chance to work with a leading company in the industry.