Guest Services Representative

4 days ago


Portland, Oregon, United States Crescent Services Full time
About the Role

We are seeking a highly motivated and service-focused individual to join our team as a Guest Service Agent at Crescent Services. As the face of our hotel, you will be responsible for welcoming and registering guests, providing exceptional hospitality, building lasting relationships, and ensuring a seamless guest experience.

Key Responsibilities
  • Welcome and register guests, ensuring a warm and personalized experience
  • Provide exceptional customer service, addressing guest inquiries and concerns in a timely and professional manner
  • Build lasting relationships with guests, understanding their needs and preferences to deliver tailored experiences
  • Close out guest accounts upon completion of their stay, ensuring accuracy and attention to detail
Requirements

To be successful in this role, you will possess:

  • A strong passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • A keen eye for detail and ability to multitask
  • Availability to work a variety of shifts, including weekends
About Crescent Services

Crescent Services is committed to creating a workplace culture that values diversity, equity, and inclusion. We strive to create an environment where associates at all levels feel respected, valued, and empowered to contribute their best work. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Portland, Oregon, United States North Pacific Management Full time

    North Pacific Management is seeking a dedicated Guest Services Representative to enhance our team.The ideal candidate for this role is a customer-focused individual who is eager to assist visitors. A Guest Services Representative will ensure that guests are welcomed, checked in and out of the establishment efficiently and courteously, while addressing any...


  • Portland, Oregon, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins,...


  • Portland, Oregon, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins,...


  • Portland, Oregon, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins,...


  • Portland, Oregon, United States PDK Hotel Group Full time

    About PDK Hotel Group Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes: Southeastern Alaska,...


  • Portland, Oregon, United States Crowne Plaza Portland Downtown Convention Center Full time

    To APPLY for this position, please click here: Crowne Plaza Portland Downtown - Convention Center1441 NE 2nd AvePortland, OR 97232GUEST SERVICE REPRESENTATIVEThe Crowne Plaza Portland Downtown - Convention Center is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving,...


  • Portland, Oregon, United States North Pacific Management Full time

    North Pacific Management is currently in search of a Guest Services Representative to enhance our dedicated team.We are seeking an individual who is enthusiastic about delivering outstanding customer experiences. The ideal candidate will ensure that guests receive a warm welcome, are checked in and out efficiently, and have their inquiries addressed...


  • Portland, Oregon, United States Crescent Hotels & Resorts Full time

    Job SummaryCrescent Hotels & Resorts is seeking a highly motivated and customer-focused Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming...


  • Portland, Oregon, United States Marriott International Inc Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Experience Specialist to join our team at Residence Inn by Marriott. As a key member of our front desk team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.Key Responsibilities:Deliver a wide range of services that guide...


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are seeking a friendly and professional individual to fill the role of a Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both morning and evening shifts, with comprehensive training provided on-site.Position SummaryThe Front Desk Agent plays a crucial role in welcoming and registering guests, ensuring exceptional service...


  • Portland, Oregon, United States Marriott International Inc Full time

    Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Position Type Non-Management POSITION SUMMARY Manage all guest arrivals by verifying reservations, allocating rooms, and issuing room keys. Handle various payment methods including room charges, cash, checks, debit, or credit. Oversee all guest departures, addressing any late or...


  • Portland, Oregon, United States Marriott International Inc Full time

    Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Position Type Non-Management POSITION SUMMARY Manage all guest arrivals by verifying reservations, allocating rooms, and issuing room keys. Handle various payment methods including room charges, cash, checks, debit, or credit. Oversee all guest departures, addressing any late or...


  • Portland, Oregon, United States Marriott International Inc Full time

    POSITION OVERVIEWFacilitate guest arrivals, allocate accommodations, and distribute room access cardsManage various payment methodsOversee guest departures and address any concernsRespond to guest inquiries, communications, and service requestsCollaborate with the Housekeeping departmentInform guests about parking options and provide relevant...


  • Portland, Oregon, United States Marriott International Inc Full time

    POSITION OVERVIEWFacilitate guest arrivals, allocate accommodations, and distribute room access cardsManage various payment methodsOversee guest departures and address any concernsRespond to guest inquiries, messages, and service requestsCollaborate with the Housekeeping departmentExplain parking policies and provide essential guest informationGenerate daily...


  • Portland, Oregon, United States Dossier Full time

    About Dossier:Dossier is dedicated to providing an exceptional experience for travelers, reflecting the vibrant culture and unique lifestyle of Portland. Our hotel is designed to immerse guests in the local ethos, offering art-filled accommodations that embody the spirit of the city. Guests can expect a refreshing stay, with opportunities to explore the...


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are seeking a dedicated and friendly professional to fill the role of Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both AM (7a-3p) and PM (3p-11p) shifts, with comprehensive on-the-job training provided.Position SummaryThe Front Desk Agent plays a crucial role in ensuring a welcoming experience for our guests....


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are in search of a personable and welcoming individual to take on the role of Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both AM (7a-3p) and PM (3p-11p) shifts, along with comprehensive on-the-job training.Position SummaryThe Front Desk Agent plays a crucial role in providing exceptional service to our guests....


  • Portland, Oregon, United States Dossier Full time

    About Dossier:Dossier is dedicated to providing travelers with an immersive experience that reflects the vibrant culture and unique lifestyle of Portland. Our hotel is designed to resonate with the city's artistic spirit, offering guests a sanctuary filled with locally inspired amenities that embody the essence of Portland. Each room and suite is...


  • Portland, Oregon, United States CSM Corporation Full time

    Position Title: Front Desk AgentJob Category: Front OfficeRequisition Number: FRONT004754Job Overview:We are seeking a dedicated Front Desk Agent to deliver exceptional service to our guests. This role is crucial in ensuring a welcoming atmosphere and maintaining high standards of guest satisfaction.Sign-On Bonus and Benefits:A $500 sign-on bonus is...


  • Portland, Oregon, United States Atrium Hospitality Full time

    Company: Atrium HospitalityPosition: Front Desk Agent - Full TimeOverview: At Atrium Hospitality, we believe in fostering a collaborative environment where enthusiasm and respect drive exceptional service. Our Front Desk Agents play a crucial role in creating memorable experiences for our guests.Compensation: Competitive wage starting at $18 per hour,...