Director of Transit Services

7 days ago


Stratford, Connecticut, United States Transdev Full time
About the Position

Transdev is seeking a highly skilled and experienced Executive Director of Transportation Operations to lead our team in Bridgeport, CT. As a key member of our management team, you will be responsible for overseeing all aspects of our transportation operations, including safety, customer service, and business development.

Key Responsibilities
  • Develop and implement strategies to improve operational efficiency and customer satisfaction
  • Manage a team of transportation professionals to ensure safe and reliable service delivery
  • Collaborate with cross-functional teams to develop and implement business growth initiatives
  • Ensure compliance with all regulatory requirements and company policies
  • Develop and manage budgets and forecasts to drive business performance
  • Identify and mitigate risks to ensure a safe working environment
  • Provide leadership and guidance to develop location and company bench strength
  • Establish training goals and requirements for all personnel
  • Satisfy client, corporate, and contractual reporting requirements and needs
  • Assist in technical sales support and develop sales leads
Requirements
  • A High School Diploma or equivalent required/bachelor's degree is strongly preferred
  • Requires 3-5 years of recent and relevant direct experience managing all aspects of a paratransit and fixed route service
  • Prior experience working with collective bargaining agreements
  • Computer literate with excellent working knowledge of Microsoft Excel and Word
  • Must have evidence of building solid relationships with supervisors, peers, and subordinates
  • Excellent communication skills
  • Successful track record in managing budgets and/or P&L responsibility
  • Ability to effectively and appropriately communicate and/or collaborate with agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management
  • Must be a self-starter able to obtain successful results without supervision


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