Service Operations Coordinator
2 weeks ago
The Service Operations Coordinator will oversee the efficient management of Service Technician scheduling and administrative tasks, working in collaboration with various departments to ensure the Service team achieves its objectives.
Reporting directly to the Service Supervisor, this role provides an opportunity to grasp client requirements, generate precise and timely quotations, and facilitate the delivery of components and services to fulfill client expectations.
This individual will spearhead the initiation of non-conformance reports and liaise with Quality and Engineering teams regarding warranty-related matters, while also being accountable for the creation, maintenance, and closure of service orders.
Experience Requirements:
- Exceptional customer service abilities
- Capacity to manage multiple tasks and prioritize effectively
- Familiarity with basic electrical schematics and wiring diagrams
- Proficient in Microsoft Office Suite and MTMS
- Experience in a hands-on engineering setting
The Ideal Candidate:
- Possesses a technical mindset
- Exhibits the capability to navigate dynamic environments, particularly in challenging situations where clients seek prompt resolutions.
- Strong organizational and communication skills
Rotork stands as the leading global entity in flow control and instrumentation, assisting clients in managing the flow of liquids, gases, and powders across diverse industries worldwide.
Our mission is to ensure the continuous flow for future generations.
For over sixty years, we have been a trusted partner in creating solutions that keep essential processes moving, from oil and gas to water management, pharmaceuticals, and food production—these are the vital flows that underpin our modern society.
Today, we are recognized for our workforce, performance, and products. Our achievements stem from our dedication to engineering excellence, a commitment we will uphold safely and sustainably.
Rotork is currently experiencing a transformative phase of growth, building upon our established market success. This is an opportune moment to contribute to shaping the future of our organization.
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