Enterprise Client Success Manager

1 week ago


Jacksonville, Florida, United States Editech Staffing Full time
Job Title: Enterprise Client Success Manager

At Editech Staffing, we're seeking a seasoned professional to join our team as an Enterprise Client Success Manager. In this pivotal role, you'll be responsible for cultivating and expanding long-term, strategic partnerships with Enterprise clients.

Key Responsibilities:
  • Cultivate Strong Partnerships: Develop and sustain impactful relationships with executives and key decision-makers at our Enterprise clients, positioning yourself as a vital partner in their success.
  • Be the Strategic Advisor: Gain an in-depth understanding of each client's unique business and technical needs to provide tailored AI solutions that meet their strategic goals and deliver measurable outcomes.
  • Drive Growth and Innovation: Identify and pursue opportunities for expanding services with existing clients, leveraging your insights to recommend enhancements that drive both revenue growth and increased service utilization.
Requirements:
  • Educational Background: Bachelor's degree in Business Administration, Communication, or a related field; or equivalent experience.
  • Professional Experience: 2+ years of experience in managing client relationships and delivering complex technology solutions in Enterprise IT or Data Science sectors.
  • Relationship Building: Proven success in establishing and maintaining strong relationships with executives and decision-makers.
  • Technical Acumen: Ability to understand and communicate complex systems and business processes to both technical and non-technical stakeholders.
  • Industry Knowledge: Insight into the challenges and opportunities faced by Enterprise businesses in the digital era.
  • Leadership Skills: Experience leading change with cross-functional teams in dynamic, results-driven environments.
  • Communication Excellence: Outstanding communication, presentation, and interpersonal skills.
  • Professional Attributes: Disciplined, organized, and operates with integrity and humility.
  • Analytical Ability: Strong problem-solving and analytical skills, with keen emotional intelligence.
  • Resilience and Flexibility: Ability to thrive under pressure, manage multiple priorities, and adapt to changing demands.
  • Change-Oriented: Energetic, proactive, and comfortable in a high-performance, entrepreneurial environment.

Editech Staffing is an equal opportunity employer and welcomes applications from diverse candidates.



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