Patient Onboarding Specialist
2 weeks ago
Exceptional Career Opportunities Await.
At the forefront of home infusion services, we offer unparalleled career advancement.
Option Care Health, Inc. stands as the leading independent provider of home and alternate site infusion services across the United States. With a dedicated workforce of over 6,000, including 2,900 healthcare professionals, we are committed to enhancing care standards for patients facing acute and chronic health challenges nationwide. Our clinical expertise and extensive reach allow us to redefine the infusion care journey for patients, clients, and our employees.
As a proud recipient of the Gallup Exceptional Workplace Award for two consecutive years, we understand that fostering a dynamic and diverse workforce is essential to our mission of serving the varied needs of our patients and communities. We are devoted to cultivating an inclusive, respectful, and rewarding workplace culture for all team members.
Position Overview:
The Patient Registration Specialist plays a crucial role in ensuring a seamless transition for new patients into Option Care Health services. This position is focused on delivering a consistent onboarding experience that reassures both patients and referral partners of our commitment to facilitating their care.
Key Responsibilities:
- Collaborates with patients, referral sources, sales teams, pharmacy, and nursing staff to coordinate discharge processes and secure necessary nursing and delivery services.
- Collects, communicates, and verifies all essential documentation for new patient referrals.
- Facilitates upfront payment arrangements for patients, assisting them in identifying financial assistance options when necessary.
- Supports ongoing activities to ensure the accuracy of claims and manage any denials, including follow-up on missing paperwork.
- Assists the Patient Registration Supervisor and Manager with various special projects as required.
Supervisory Responsibilities:
This position does not include supervisory duties.
Education and Experience Requirements:
A high school diploma or equivalent is mandatory.
A minimum of two years of relevant experience is required.
Essential Qualifications:
Proficient in multitasking and managing multiple referrals and priorities simultaneously.
Able to thrive in a fast-paced environment.
Detail-oriented with a strong focus on quality.
Exceptional customer service skills are essential.
Capable of troubleshooting, problem-solving, and collaborating effectively with cross-functional teams across sales and operations.
Travel Requirements:
N/A
Preferred Qualifications:
Prior experience in healthcare or medical billing is advantageous.
Compensation:
The salary for this position will be determined based on the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and market alignment. The pay range is $17.52-$29.20.
Benefits Offered:
- 401k
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
Option Care Health is an equal opportunity employer, ensuring that employment opportunities are available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
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