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Patient Care Coordinator
2 months ago
We are seeking a dedicated and enthusiastic Orthodontic Treatment Specialist to enhance patient interactions and support our orthodontic team.
This role is essential in fostering positive experiences for our patients by engaging with them and collaborating with orthodontists to present tailored treatment options.
Key Responsibilities:
- Greet new patients warmly and with enthusiasm.
- Assess patients' health and medical histories to understand their treatment objectives.
- Assist orthodontists during examinations, documenting relevant information in patient records.
- Educate patients on their treatment plans using various tools, including visual aids.
- Generate follow-up correspondence for referring dentists after initial consultations.
- Maintain communication with patients who are prepared to begin their treatment journey.
- Act as a liaison between orthodontists and other dental professionals.
- Compile monthly reports on performance metrics.
Qualifications:
- Minimum of 1 year of experience in a dental or orthodontic setting is preferred.
- Experience in professional sales is advantageous.
- Prior experience as a Treatment Coordinator is a plus.
- Familiarity with dental treatment plans and insurance protocols is preferred.
- Certification as a Dental Assistant is beneficial.
- Leadership experience is a valuable asset.
About You:
- You possess a friendly and confident demeanor, with a strong commitment to patient care.
- Your goal-oriented mindset and work ethic contribute to the growth of the practice.
- Exceptional interpersonal and communication skills allow you to make patients feel at ease.
- You are observant, a good listener, and demonstrate natural leadership qualities.
This position offers a comprehensive benefits package, including health coverage, dental and vision insurance, a health spending account, life insurance, a 401k plan with employer matching, and an employee assistance program focused on well-being.
We value diversity and are committed to creating an inclusive environment where all employees feel respected and empowered.