Catering Sales Director

1 week ago


Tallahassee, Florida, United States MCR Hotels Full time
About the Role

The Catering Sales Manager at MCR Hotels is responsible for driving sales growth and delivering exceptional customer experiences. This role requires a proactive and results-driven individual who can build strong relationships with clients and drive business results.

Key Responsibilities
  • Sales and Business Development: Proactively solicit and handle catering sales opportunities to drive revenue growth and meet sales targets.
  • Client Relationship Management: Build and maintain strong relationships with clients to ensure repeat business and referrals.
  • Event Planning and Execution: Plan, organize, and manage all aspects of events and group meetings from conception to completion, including menu and room set planning, audio visual, logistics, equipment rentals, tastings, menus, themes, walkthroughs, participation on the floor during event service, invoicing, and follow-up.
  • Operations and Administration: Collaborate with the operations team to develop and implement cutting-edge, comprehensive plans for groups and events, and maintain accurate, organized, and up-to-date file management systems.
  • Communication and Customer Service: Communicate accurately and effectively in verbal and written form with guests and associates to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.
  • Continuous Improvement: Identify and act on business opportunities through a constant pursuit of knowledge about market trends, competition, and customers, and work to continuously improve customer service by integrating obtained feedback into action plans.
Requirements
  • Brand Experience: Brand experience preferred.
  • Technical Skills: Experience with Delphi, SalesPro, or similar computer systems preferred.
  • Soft Skills: Excellent time management skills, strong organizational skills, strong customer service orientation, self-motivated, results-oriented, and exhibit a 'can-do' attitude.


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