Salon Service Desk Coordinator

5 days ago


Twinsburg, Ohio, United States Paul Mitchell Schools Full time

We are seeking a highly skilled and enthusiastic Service Desk Coordinator to join our team at Paul Mitchell Schools. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, while also projecting our brand, culture, and values to everyone who interacts with us.

This is a unique opportunity to be part of a dynamic and fast-paced environment, where you will have the chance to grow and develop your skills in a supportive and collaborative team. Our ideal candidate will have a friendly and approachable personality, with excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Project our brand, culture, and values to everyone who interacts with us, ensuring a consistent and positive experience for all.
  • Work collaboratively with our team to achieve our goals and objectives, sharing knowledge and expertise to drive success.
  • Stay up-to-date with our products and services, providing accurate and informed information to our guests.
  • Contribute to the development and implementation of new ideas and initiatives, helping to drive innovation and improvement.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities, to help you grow and succeed in your role.
  • A dynamic and supportive team environment, where you will be encouraged to share your ideas and contribute to our success.
  • The chance to work with a leading brand in the beauty industry, with a reputation for excellence and innovation.

We are an equal opportunities employer, committed to diversity and inclusion in all aspects of our business. If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer service, we would love to hear from you.



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