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Administrative Coordinator

2 months ago

Twinsburg, Ohio, United States A Groundworks Company Full time
Job Summary

A Groundworks Company is seeking a highly skilled Administrative Coordinator to join their team in a customer service-based industry. The ideal candidate will provide administrative support for workflow, customer service calls, and production interactions.

Key Responsibilities
  • Provide administrative support for timekeeping and scheduling
  • Create and manage weekly job packs and purchase orders
  • Ensure office equipment is in working order and schedule maintenance
  • Deliver exceptional customer experiences and service
  • Set and confirm install dates
  • Mailing customer information packets
  • Follow up with customers on various issues
  • Update customer records for accuracy
Requirements
  • High School Degree/GED
  • 1-2 years of administrative experience preferred
  • Previous call center or customer service experience preferred
  • Positive and motivated with excellent communication skills
  • Ability to adapt quickly to changes in work strategy
  • Excellent computer skills
  • Great oral and verbal communication
What We Offer
  • Competitive Hourly Pay
  • Employee Ownership
  • Superior training for immediate success
  • Competitive and rewarding, family-oriented culture
  • Advanced leadership training opportunities
  • World-class training and support
  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays

A Groundworks Company is a leading provider of foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting & stabilization services. With locations across the USA and Canada, we are the leading foundation solutions and water management company in North America. We are recognized as a Top Workplaces USATM company and offer employee ownership for everyone. We are building something that just can't be replicated, and we're on a mission to change an industry like never before.

We are unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe. Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home.

When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right.