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Front Office Manager

2 months ago

Sedona, Arizona, United States Remington Full time

Job Title: Front Office Manager

Job Summary:

We are seeking a highly skilled and experienced Front Office Manager to join our team at Remington. As a key member of our hotel operations team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.

Responsibilities:

* Anticipate and respond to guest needs, maintaining a positive and professional demeanor at all times.
* Ensure that our front office operations are running smoothly, including managing the MICROS system and handling daily transactions.
* Supervise and train front desk agents, front office supervisors, and other team members to ensure that they are providing excellent service to our guests.
* Resolve guest complaints and concerns in a timely and professional manner.
* Collaborate with other departments to ensure that our guests have a seamless and enjoyable experience.

Requirements:

* High work ethic and self-initiative.
* Ability to work varying schedules to reflect the business needs of the property.
* Strong communication and interpersonal skills.
* Ability to maintain attention to tasks and complete work assignments on time despite frequent interruptions.

What We Offer:

* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.