Morning Front Desk Attendant

1 month ago


Sedona, Arizona, United States Sunridge Hotel Group Full time
Job Description

The Sunridge Hotel Group is seeking a highly motivated and customer-focused Morning Front Desk Attendant to join our team at the Courtyard and Residence Inn by Marriott in Sedona, Arizona.

This is a dynamic role that requires a strong ability to multitask, work effectively in a fast-paced environment, and provide exceptional service to our guests.

Key Responsibilities:

  • Greets and registers guests, assigns rooms, and handles guest requests and complaints in a professional and courteous manner.
  • Handles confidential information, including guest records, with a high degree of integrity.
  • Responsible for cash drawer contents and transactions during shift, maintains accurate records, and answers inquiries pertaining to hotel services.
  • Assists with sales and marketing efforts as directed by the General Manager and offers and properly handles requests for wake-up calls.
  • Maintains a clean and organized front desk, lobby, and common areas.

Requirements:

  • High school diploma or equivalent required; 1-3 months of related experience and/or training preferred.
  • Ability to read, write, and speak English fluently.
  • Basic math skills and ability to handle cash transactions accurately.
  • Ability to work effectively in a team environment and adapt to changing situations.

Working Conditions:

The work environment is fast-paced and dynamic, with frequent interactions with guests and colleagues. The employee is occasionally exposed to wet or humid conditions, work near moving mechanical parts, and risk of electrical shock.

The noise level in the work environment is usually moderate.

Physical Demands:

The employee is regularly required to talk or hear, stand, use hands to finger, handle, or feel, and reach with hands and arms. The employee is frequently required to walk, climb or balance, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.


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