Hotel Operations Manager
3 days ago
We are seeking an experienced General Manager to lead our hotel operations at The Wilde Resort and Spa in Sedona, AZ.
About the Role:The General Manager will be responsible for overseeing all aspects of the hotel's operations, including front office, guest services, food and beverage, housekeeping, maintenance, sales, and personnel. The successful candidate will have a proven track record of driving revenue growth, improving guest satisfaction, and maintaining a high level of operational efficiency.
Key Responsibilities:- Recruit, train, and develop a high-performing team of hotel staff
- Develop and implement strategies to drive revenue growth and improve guest satisfaction
- Manage hotel budgets, including labor, inventory, and capital expenditures
- Ensure compliance with company policies, procedures, and regulatory requirements
- Lead and motivate the hotel team to achieve exceptional results
- Monitor and analyze key performance indicators (KPIs) to inform business decisions
- Collaborate with the sales team to drive business growth and develop strategic partnerships
- Ensure effective communication and collaboration with all hotel departments
- Develop and implement processes to improve operational efficiency and reduce costs
- Minimum 4 years of experience in hotel management, with a proven track record of success
- Minimum 4 years of supervisory experience in hotel management
- Strong leadership and communication skills
- Ability to analyze data and make informed business decisions
- Experience with hotel operations software and systems
- Ability to work in a fast-paced environment and adapt to changing circumstances
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.
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