Guest Services Representative

1 week ago


Odessa, Texas, United States Odessa Marriott Hotel and Conference Center Full time

Job Opportunity:
Front Desk Agent

The position of a Front Desk Agent entails greeting and registering visitors, delivering outstanding customer service throughout their stay, and managing their accounts at checkout.

Become a part of a vibrant work atmosphere where you will have the opportunity to help create unforgettable guest experiences.

Key Responsibilities:
  • Welcoming guests, overseeing reservations, and offering concierge assistance
  • Providing attentive, polite, and efficient service to guests before arrival and during their stay to maximize room revenue and occupancy
Qualifications:
  • High school diploma or equivalent; college coursework in a related field is advantageous
  • Previous experience in a hotel or similar environment is preferred
  • Friendly demeanor with a dedication to exceptional customer service
  • Capability to multitask, focus on details, and solve problems effectively
Skills and Competencies:
  • Strong communication abilities
  • Quick decision-making skills
  • Effective problem-solving capabilities
  • Proficiency in managing financial transactions
  • Basic math skills
  • Familiarity with Microsoft Office applications
  • Willingness to work flexible schedules
Job Functions:
  • Engage with guests and colleagues in a service-oriented manner
  • Adhere to grooming and uniform standards
  • Comply with company policies and regulations for smooth hotel operations
  • Address guest inquiries and requests courteously
  • Maintain communication with other hotel departments
  • Stay updated on hotel services, rates, and promotions
  • Assist in emergency procedures
  • Operate Front Desk computer systems proficiently
  • Ensure prompt delivery of guest items
Become part of a workplace that prioritizes teamwork, communication, and outstanding service delivery. Explore more opportunities on our careers page.

  • Odessa, Texas, United States Odessa Marriott Hotel and Conference Center Full time

    Job Opportunity: Front Desk Agent The position of a Front Desk Agent is essential in providing a warm welcome and seamless registration for guests, ensuring they receive outstanding service throughout their visit, and managing their accounts during checkout. Become an integral part of a vibrant work atmosphere where you can play a key role in crafting...


  • Odessa, Texas, United States Odessa Marriott Hotel and Conference Center Full time

    Job Opportunity: Front Desk Agents The position of a Front Desk Agent entails greeting and registering visitors, delivering outstanding service throughout their stay, and managing their accounts upon check-out. Become a vital part of a vibrant work atmosphere where you will have the opportunity to help create unforgettable guest experiences.Key...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Position Overview:We are seeking a dedicated and skilled individual to fulfill the role of Front Desk Associate at Hawthorn Suites by Wyndham. This position is pivotal in ensuring a welcoming atmosphere for our guests from the moment they arrive until their departure.Key Responsibilities:- Provide exceptional service by attending to guests' needs, including...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Position Overview:We are seeking dedicated and skilled individuals to fill the role of Front Desk Associate at Hawthorn Suites by Wyndham. This position is pivotal in ensuring a welcoming and pleasant experience for our guests from the moment they arrive until their departure.Key Responsibilities:The Front Desk Associate will be responsible for:Attending to...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Position Overview:We are seeking dedicated and skilled professionals to fulfill the role of Front Desk Associate. This position is pivotal in delivering a warm and inviting atmosphere for our guests, ensuring a memorable experience from arrival to departure.Key Responsibilities:- Attend to guests' requirements, including registration, checkout, and payment...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Position Overview:We are seeking a dedicated and skilled individual to fulfill the role of Front Desk Associate. This position is essential in delivering a warm and inviting atmosphere for our guests, ensuring a memorable experience from arrival to departure.Key Responsibilities:- Greet and welcome guests with a friendly demeanor, creating a positive first...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Position Overview:We are seeking a dedicated and skilled individual to fulfill the role of Front Desk Associate. This position is pivotal in crafting a welcoming atmosphere for our guests from the moment they arrive until their departure.Key Responsibilities:- Attend to guests' requirements, including registration, checkout, and processing payments.- Create...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Position Overview:We are seeking a dedicated and skilled individual to fill the role of Front Desk Associate at Hawthorn Suites by Wyndham. This position is essential in crafting a welcoming atmosphere for our guests, ensuring their experience begins positively from the moment they arrive.Key Responsibilities:- Greet and welcome guests upon arrival, creating...


  • Odessa, Texas, United States Odessa Marriott Hotel and Conference Center Full time

    Position OverviewThe Guest Services Supervisor is essential for ensuring the seamless operation of the Odessa Marriott Hotel & Conference Center. This role focuses on overseeing daily activities while aligning with the organization's objectives.Qualifications2-3 years of experience in the hospitality industry or a related field.Ability to communicate...


  • Odessa, Texas, United States Odessa Marriott Hotel and Conference Center Full time

    Overview: The Front Desk Supervisor is integral to the seamless operation of the Odessa Marriott Hotel & Conference Center. This role is essential for overseeing daily front office activities while aligning with the hotel's objectives.Qualifications:2-3 years of experience in the hospitality industry or a related field.Ability to communicate information and...


  • Odessa, Texas, United States Odessa Marriott Hotel and Conference Center Full time

    Position OverviewThe role of the Front Office Supervisor is essential for ensuring the efficient and seamless operation of the Odessa Marriott Hotel & Conference Center. This position primarily involves overseeing daily activities while aligning with the organization’s objectives.Qualifications2-3 years of experience in the hospitality industry or a...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Overnight Guest Services Coordinator We are seeking a dedicated, attentive, and professional Overnight Guest Services Coordinator. Our commitment to excellence is reflected in our guest experiences. This role is vital to the hotel's success, ensuring that guests receive a prompt and pleasant check-in experience after their travels. In addition to managing...


  • Odessa, Texas, United States SWHM Southwest Hospitality Management Inc. Full time

    Guest Service Representative Role Overview:As a **Guest Service Representative** at SWHM Southwest Hospitality Management Inc., you will play a crucial role in ensuring a positive experience for our guests. Your responsibilities will include:Welcoming, registering, and assigning accommodations to visitors.Responding to questions regarding hotel amenities and...


  • Odessa, Texas, United States Chicken Salad Chick Full time

    About Chicken Salad Chick:As a renowned restaurant chain, we pride ourselves on offering a unique dining experience featuring a variety of delicious menu items, including 12 Chicken Salads, homemade sides, and great sandwiches. Our commitment to excellence is reflected in our team's exceptional service and attention to detail.Job Title: Hospitality...

  • Guest Room Cleaner

    2 weeks ago


    Odessa, Texas, United States Campus Pride Full time

    Position Overview:The Housekeeper plays a vital role in ensuring that guest accommodations are clean, welcoming, and well-maintained. This position involves daily servicing of guest rooms, public areas, and hallways in accordance with established hotel standards.Key Responsibilities:Maintain cleanliness and organization of guest rooms and common areas.Stock...


  • Odessa, Texas, United States Hawthorn Suites By Wyndham - Odessa, TX Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Hawthorn Suites By Wyndham - Odessa, TX. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling registration and checkout processes, and promoting our hotel's services and amenities.Key...


  • Odessa, Texas, United States Sewell Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Receptionist/Cashier to join our team at Sewell Family of Companies. As a Receptionist/Cashier, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a professional and organized work environment.Key Responsibilities:Greeting and Welcoming...


  • Odessa, Texas, United States Delek US Holdings Full time

    Become a part of Delek US HoldingsWe are in search of a Customer Service Representative to enhance our team by delivering outstanding service and optimizing revenue. Key responsibilities encompass upholding safety protocols, adhering to company guidelines, and providing exceptional assistance to our clientele.We offer a range of benefits including retirement...


  • Odessa, Texas, United States Applied Industrial Technologies Full time

    **About the Role:**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Act as an inside sales partner to provide customers with...


  • Odessa, Texas, United States Rustman Agency Full time

    Job DescriptionWe are seeking passionate individuals to join our dynamic insurance team at Rustman Agency as a Customer Service And Sales Support Representative.About the RoleThis is an exciting opportunity to work in a fast-paced, growth-oriented environment where you will have the chance to learn and grow with our team.Key ResponsibilitiesProvide...