Field Service Specialist

7 days ago


New York, New York, United States Emerson Full time
Job Summary

We are seeking a highly skilled Field Service Specialist to join our team at Emerson. As a Field Service Specialist, you will be responsible for the installation and support of FLEXIM Flow and Analytical products, primarily supporting the Northeast territory of the United States.

Key Responsibilities
  • Installation and Support: Perform installation and post-sales support of FLEXIM products, ensuring seamless integration and optimal performance.
  • Field Testing and Surveys: Conduct field tests, surveys, and upgrades of installed systems to ensure accurate measurements and efficient operations.
  • Customer Service and Support: Provide exceptional customer service, application support, and product training to end-users, technical sales reps, and employees.
  • Repair and Calibration: Perform in-house repair and calibration of FLEXIM products, including laboratory work to ensure accuracy and precision.
  • Communication and Collaboration: Communicate and work with product development teams to ensure products meet customer needs and expectations.
  • Training and Development: Develop and deliver training manuals, technical procedures, and on-the-job training to field service engineers and sales personnel.
Requirements
  • Education and Experience: Associate's degree and five (5) years of relevant experience, or High School Diploma and seven (7) years of relevant experience.
  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to work effectively with diverse teams.
  • Technical Skills: Strong technical skills, with experience in flow measurement and analytical products.
  • Travel and Flexibility: Ability to travel up to 40% of the time, with flexibility to work in demanding industrial environments.
  • Authorization to Work: Legal authorization to work in the United States, with no sponsorship provided for this position.
Preferred Qualifications
  • Flow Measurement Experience: Experience in flow measurement and analytical products, with a strong understanding of instrument and controls environments.
  • Computer Skills: Proficiency in computer skills, with experience in software applications and technical tools.
Why Emerson?

At Emerson, we are committed to fostering a culture of innovation, collaboration, and excellence. We believe in empowering our employees to make a meaningful impact, while providing a supportive and inclusive work environment. As a Field Service Specialist, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our customers.



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