Field Service Operations Specialist

2 weeks ago


New York, New York, United States Kastle Systems Full time
Position Overview

The Field Service Operations Specialist is responsible for overseeing the complete lifecycle of field service requests. This includes:

  • Initial Issue Assessment: Receiving and evaluating customer concerns to determine the appropriate course of action.
  • Scheduling: Coordinating service visits to ensure timely and efficient resolution of issues.
  • Service Management: Supervising the on-site service process to guarantee quality and effectiveness.
  • Reporting: Documenting the outcomes of service visits and communicating results back to relevant stakeholders.
  • Follow-Up: Ensuring any additional actions required are addressed promptly.

In this role, you will also be expected to:

  • Identify and leverage opportunities to enhance field service operations.
  • Collaborate with cross-functional teams to improve service delivery processes.
  • Utilize technology to streamline service requests and reporting.

We are looking for a detail-oriented individual who is passionate about providing exceptional service and improving operational efficiency.



  • New York, New York, United States Danaher Full time

    Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...


  • New York, New York, United States Lighthouse Professional Services Full time

    Job DescriptionLighthouse Professional Services, a leading provider of contract and direct hire talent, is seeking a highly skilled Field Specialist to join our team.As a Field Specialist, you will be responsible for overseeing and auditing the work of vendors, ensuring accuracy and completion of tasks, and coordinating material movements. You will also...


  • New York, New York, United States H&R Block Full time

    Job SummaryThe Operations Specialist - Seasonal is a key role within H&R Block's Field Operations team, responsible for delivering exceptional support to our offices. This position plays a vital part in ensuring our offices are well-maintained, equipped, and running smoothly.Key ResponsibilitiesFacilities Management: Perform routine maintenance tasks, such...


  • New York, New York, United States Emerson Full time

    Job SummaryWe are seeking a highly skilled Field Service Specialist to join our team at Emerson. As a Field Service Specialist, you will be responsible for the installation and support of FLEXIM Flow and Analytical products, primarily supporting the Northeast territory of the United States.Key ResponsibilitiesInstallation and Support: Perform installation...


  • New York, New York, United States Raytheon Technologies Full time

    Position Overview: At Raytheon Technologies, we are dedicated to revolutionizing the aviation industry by designing, manufacturing, and maintaining advanced engines that set new standards. We are looking for innovative and passionate individuals to join our team. Location: Remote, with primary responsibilities at various military bases.Role Type: Onsite As a...


  • New York, New York, United States Raytheon Technologies Full time

    Country: United States of America Location: Remote Position Role Type: Onsite At Raytheon Technologies, we are committed to revolutionizing the aviation industry by designing, manufacturing, and maintaining engines that set new standards. We are looking for dedicated individuals to join our team and contribute to this mission. We invite you to bring...


  • New York, New York, United States Atalco Gramercy Operations Full time

    Position Overview: The Reliability Maintenance Specialist is responsible for enhancing and optimizing maintenance strategies to boost equipment performance and reliability while minimizing repair expenses.Key Responsibilities:Formulate and execute plans that refine existing maintenance practices.Utilize expertise from internal resources to elevate...

  • Field Service Engineer

    2 months ago


    New York, New York, United States QuidelOrtho Full time

    The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...


  • New York, New York, United States Anthos Home Full time

    About UsAnthos|Home is a pioneering social enterprise dedicated to providing stable housing solutions for vulnerable New Yorkers. We're seeking a highly skilled and experienced Operations Specialist - Financial Services to join our team and contribute to our mission of creating a more equitable and inclusive community.The RoleThe Operations Specialist -...


  • New York, New York, United States US Postal Service Full time

    Position Overview: As a Mail Operations Specialist with the US Postal Service, you will engage in essential duties related to the handling and processing of mail. Key Responsibilities: Perform bulk mail handling tasks efficiently. Engage in mail processing activities to ensure timely delivery. Collaborate with team members to maintain workflow and...


  • New York, New York, United States Security Industry Specialists Full time

    About the Role:The Security Operations Specialist, under the direct supervision of the Shift Supervisor, ensures that Security Industry Specialists' standards and policies are met in overall field services, operations, and functions in assigned areas such as site inspections, emergency response, camera review, client liaison, and special projects as...


  • New York, New York, United States Pachyderm Consulting Full time

    Job OverviewThis role involves a balanced mix of remote and fieldwork. As a Field Service Engineering Specialist, your primary responsibilities will include:Delivering expert on-site troubleshooting and assisting with the installation and removal of various equipment for clients.Utilizing our ticketing system to manage and resolve service requests, ensuring...


  • New York, New York, United States Securitas Electronic Security Full time

    Securitas Electronic Security is dedicated to enhancing the capabilities of caregivers through innovative solutions that ensure safe and efficient care delivery. Our extensive range of healthcare services supports over 15,000 healthcare facilities globally, enabling them to safeguard individuals, optimize resources, and gain insights into their operations...


  • New York, New York, United States Raytheon Technologies Full time

    Date Posted: Country: United States of America Location: Remote Position Position Role Type: Onsite At Raytheon Technologies, we are committed to revolutionizing the aviation industry—designing, manufacturing, and maintaining engines that set new standards. We are looking for individuals who are eager to contribute to this transformation. Join...


  • New York, New York, United States Orion Talent Full time

    Job SummaryOrion Talent is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for X-Ray and Medical Imagery equipment at client locations.Key ResponsibilitiesTechnical Support: Provide on-site and remote technical support and maintenance for...


  • New York, New York, United States eTeam Full time

    Job SummaryWe are seeking a skilled Field Support Specialist to join our team at eTeam. As a Field Support Specialist, you will be responsible for providing technical support and maintenance for computer-related products, including desktop and laptop computers, printers, and standard software.Key ResponsibilitiesProvide technical support and maintenance for...


  • New York, New York, United States DirectEmployers Full time

    Company OverviewAs a prominent player in the manufacturing of cardiovascular and endovascular medical technologies, BIOTRONIK operates from its headquarters in Berlin, Germany, with a global presence across more than 100 countries.Role OverviewWe are seeking to enhance our Field Clinical Specialist team in Hoboken, NJ. The Field Clinical Specialist (FCS)...


  • New York, New York, United States Delaware Heating & Air Conditioning Full time

    Position OverviewDelaware Heating & Air Conditioning is seeking a motivated and skilled Service Technician to provide exceptional customer service. The primary objective is to enhance service efficiency, boost customer satisfaction, and drive profitability.Key ResponsibilitiesDeliver service and customer support during on-site visits or scheduled...


  • New York, New York, United States Delaware Heating & Air Conditioning Full time

    Job OverviewDelaware Heating & Air Conditioning is seeking a motivated and skilled Service Technician to provide exceptional customer service. The primary objective is to enhance service performance, ensuring high levels of customer satisfaction, retention, and profitability.Key ResponsibilitiesDeliver service and customer support during on-site visits or...


  • New York, New York, United States Delaware Heating & Air Conditioning Full time

    Job OverviewDelaware Heating & Air Conditioning is seeking a motivated Service Technician to provide exceptional customer service. The primary objective is to enhance service effectiveness, boost customer satisfaction, and ensure client loyalty while contributing to overall profitability.Key ResponsibilitiesDeliver service and customer assistance during...