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Field Service Specialist

2 months ago

New York, New York, United States Orion Talent Full time
Job Summary

Orion Talent is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for X-Ray and Medical Imagery equipment at client locations.

Key Responsibilities
  • Technical Support: Provide on-site and remote technical support and maintenance for X-Ray and Medical Imagery equipment.
  • Equipment Installation and Repair: Install, troubleshoot, and repair equipment at client locations.
  • Maintenance and Quality Assurance: Complete preventative maintenance (PM) and quality assurance (QA) inspections to ensure equipment is functioning properly.
  • Service Software Management: Manage and understand the company's service software policies and procedures.
  • Documentation and Training: Complete internal and external documentation and complete vendor training as required.
  • Inventory Management: Maintain and keep stock of critical replacement items for consumable customer parts.
  • Communication and Collaboration: Communicate with and liaise between company departments and customers to ensure timely resolution of issues.
Requirements
  • Technical Knowledge: Knowledge of imaging equipment, basic computer and electrical systems.
  • Field Service Experience: Experience with hands-on field service tools and mechanical systems.
  • Technical Acumen: Demonstrated technical acumen, business knowledge, and commitment to teamwork.
  • Travel and Communication: Willing to travel and work independently, with excellent communication skills.