Front Desk Team Lead

2 weeks ago


Washington, Washington, D.C., United States Canopy by Hilton Full time

About the Role

We are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Canopy by Hilton. As a Front Desk Supervisor, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities

  • Provide exceptional customer service to guests at all times
  • Check guests in and out efficiently and in a friendly manner
  • Handle guest mail and messages per established procedures
  • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies
  • Take reservation requests efficiently
  • Answer switchboard in accordance with standards of proper telephone etiquette
  • Block rooms and handle special requests
  • Monitor room availability and offer assistance in yield management and restrictions
  • Handle safe deposits by guests per established procedures
  • Keep lobby and desk area clean and presentable
  • Have a thorough knowledge of emergency and security procedures

Why Work with Us

We offer a competitive wage and a comprehensive benefit package, including medical, dental, and vision plans, life insurance, short- and long-term disability options, 401(k) options, tuition assistance, discounted room rates at Concord managed hotels, and training and development opportunities.


  • Front Desk Team Lead

    4 weeks ago


    Washington, Washington, D.C., United States Canopy by Hilton Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at Canopy by Hilton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide top-notch service to guests, responding to...


  • Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Check in and out hotel guests in a...


  • Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check-in and check-out hotel guests in a...

  • Front Desk Supervisor

    3 weeks ago


    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Job Title: Front Desk SupervisorViceroy Hotel Group is seeking a highly skilled and experienced Front Desk Supervisor to join our team at our Washington, DC location.The successful candidate will be responsible for managing daily front desk and guest services operations, ensuring a seamless and exceptional guest experience.Key Responsibilities:Manage front...


  • Washington, Washington, D.C., United States Barry's Full time

    Job Title: Front Desk Hybrid Team MemberAt Barry's, we're looking for a highly motivated and customer-focused individual to join our team as a Front Desk Hybrid Team Member. As a key member of our studio team, you will be responsible for providing exceptional client experiences, ensuring a clean and welcoming atmosphere, and supporting the overall operations...


  • Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Agent OpportunityViceroy Hotel Group is seeking a skilled Front Desk Agent to join our team at our new hotel in Washington, DC.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Front Desk Agent, you will be the face of our brand and will be responsible for...

  • Front Desk Supervisor

    1 month ago


    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Supervisor OpportunityCultivate your career with Viceroy Hotel Group and be part of an incredible hotel in Washington, DC.Viceroy Washington DC embodies the eclectic Logan Circle neighborhood as a hub for diverse and genuine artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and...

  • Front Desk Ambassador

    4 weeks ago


    Washington, Washington, D.C., United States The Quincy Hotel, Washington DC Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Job Summary:The Front Desk...

  • Front Desk Ambassador

    2 weeks ago


    Washington, Washington, D.C., United States Hotel Equities Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Job Summary:The Front Desk...

  • Front Desk Supervisor

    4 weeks ago


    Washington, Washington, D.C., United States Varnish Lane Full time

    Front Desk LeadVarnish Lane West End at the N.W. Washington D.C.Key ResponsibilitiesClient ExperienceWelcome clients in a friendly, personable, and professional manner.Answer phone calls to assist clients.Organize and manage appointments in our booking system.Shop ExperienceMaintain shop cleanliness and assign clients to stylists.Assist with inventory by...

  • Front Desk Manager

    5 days ago


    Washington, Washington, D.C., United States Varnish Lane Full time

    Job Title: Front Desk LeadVarnish Lane West End at 1201 24th N.W. Washington D.C.Key Responsibilities:Client Experience: Greet and welcome clients in a friendly, personable, and professional manner.Answer phone calls to assist clients.Organize and manage appointments in our booking system.Shop Experience:Maintain shop cleanliness, assign clients to stylists,...

  • Front Desk Associate

    1 month ago


    Washington, Washington, D.C., United States Cambria Hotel Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional customer service to guests,...


  • Washington, Washington, D.C., United States Percepta House Full time

    Job SummaryWe are seeking a highly organized and professional Receptionist to manage our front desk and perform various administrative tasks. As the first point of contact for our company, you will provide a warm and welcoming experience for guests and visitors.Key ResponsibilitiesFront Desk Management: Coordinate front-desk activities, including...

  • Front Desk Associate

    2 weeks ago


    Washington, Washington, D.C., United States Cambria Hotel Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional hospitality and service.Key Responsibilities:Assist guests with check-in, check-out, and room...


  • Washington, Washington, D.C., United States IHG Full time

    About the RoleWe are seeking a highly skilled Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and leading a team of front office staff to deliver memorable experiences for our guests.Key...


  • Washington, Washington, D.C., United States Remington Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Check guests in and out of the...


  • Washington, Washington, D.C., United States Remington Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.Key ResponsibilitiesWelcoming and assisting guests during their stay, including...


  • Washington, Washington, D.C., United States AC Hotel Washington DC Full time

    Front Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Washington DC.Key Responsibilities:Assist guests with check-in and check-out procedures, ensuring a seamless and welcoming experience.Work efficiently on the hotel's electronic reservation system and other computer...


  • Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Agent OpportunityCultivate your career with Viceroy Hotel Group and be part of a dynamic team in Washington, DC.Viceroy Washington DC embodies the eclectic Logan Circle neighborhood as a hub for artists and urban innovators.Located off the vibrant 14th Street Corridor, our hotel is poised to provide exceptional service to guests from diverse...


  • Washington, Washington, D.C., United States GrillMarx Restaurant Group Full time

    Front Desk Job DescriptionWe are seeking a skilled and organized Front Desk staff member to provide exceptional customer service to our guests. The ideal candidate will have experience as a restaurant host and be able to multitask in a fast-paced environment.Key Responsibilities:Greet guests as they arrive and direct them to the appropriate areaAnswer phone...