Front Desk Associate

23 hours ago


Washington, Washington, D.C., United States Cambria Hotel Full time

About the Role

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking guests in and out, handling room assignments, and processing payments.
  • Be knowledgeable about the hotel's amenities and services, and be able to make recommendations to guests.
  • Work effectively with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless guest experiences.
  • Maintain a high level of organization and attention to detail, ensuring that all guest requests are fulfilled and that the front desk area is clean and tidy.

What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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