Customer Service Event Associate

2 days ago


New York, New York, United States New York Road Runners Full time
About New York Road Runners

New York Road Runners (NYRR) is a leading community running organization dedicated to helping and inspiring people of all ages and abilities to improve their health and well-being through running and fitness.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Event Development and Production team as a Customer Service Event Associate. In this role, you will provide on-site operational support and volunteer management for NYRR events, ensuring a seamless and enjoyable experience for participants and spectators.

Key Responsibilities
  • Assist with managing volunteers at races and events
  • Responsible for crowd control and public interaction, providing excellent customer service and representing NYRR in a professional manner
  • Report NYRR rule violations and medical emergencies at events
Requirements
  • Weekend availability with long hours (typically 6am – 1pm; may vary based on event and/or position)
  • Excellent customer service approach and positive attitude
  • Comfortable working with new and diverse groups of people on a regular basis
  • Ability to thrive in a fast-paced team-oriented environment
  • Must be able to follow directions and protocols to ensure tasks flow seamlessly
  • Must be able to lift at least 25 pounds of equipment
Benefits
  • Hourly Rate: $22.00
  • Paid lunch break with lunch provided
  • Transportation reimbursement
  • New Balance uniform gear

NYRR requires all employees to be vaccinated against COVID-19 unless approved for a medical or religious exemption.



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