Event Services Coordinator

2 weeks ago


New York, New York, United States Compass Group, North America Full time

Company Overview: Compass Group, North America is a leading provider in the foodservice industry, dedicated to delivering exceptional dining and event catering services.

Position Summary: We are seeking a full-time Conference Services Attendant to ensure that all meeting spaces and communal areas are maintained to the highest standards of professionalism. This role is crucial in meeting the needs of our clients and ensuring a seamless experience.

Key Responsibilities:

  • Arrange and set up tables, chairs, and linens for events in the conference center.
  • Provide additional items not included in the room setup, such as flipcharts and screens.
  • Verify that conference rooms are equipped with necessary materials like pens, pads, and handouts.
  • Refresh meeting rooms between events to maintain cleanliness and readiness.
  • Deliver prompt and detailed service as scheduled or upon request.
  • Maintain effective communication with clients, guests, team members, and support departments via phone and email.
  • Assist clients and visitors by providing directions and escorting them to meeting rooms.
  • Collaborate with co-workers and service partners to ensure all information is current and accurate.
  • Advise planning managers on appropriate room setups and solutions for unique challenges.
  • Conduct regular inspections of meeting rooms and coordinate with relevant departments for maintenance needs.
  • Assist with basic audio-visual equipment as required.
  • Monitor inventory of supplies and notify supervisors when restocking is necessary.
  • Perform additional duties as assigned.

Qualifications:

  • Prior experience in customer service or as a houseman/porter is preferred.
  • Ability to lift up to 50 pounds.
  • Familiarity with Microsoft Office applications.
  • Strong written and verbal communication skills.
  • Excellent organizational and time management abilities.

Benefits: Compass Group offers a comprehensive benefits package for both full-time and part-time associates, including retirement plans, health and wellness programs, and various voluntary benefits.

Equal Opportunity Employer: Compass Group is committed to diversity and inclusion in the workplace, treating all applicants and associates fairly based on their abilities and experiences.



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