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Lead Cashier

2 months ago

New York, New York, United States Event Network Full time

About the Role:

We are seeking a highly skilled and enthusiastic Lead Cashier to join our team at the American Museum of Natural History Gift Shops. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, managing cash transactions, and maintaining a positive and engaging store environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Manage cash transactions, including handling returns, price overrides, and operating the register system
  • Open and close the register, ensuring accurate and efficient transactions
  • Work collaboratively with the sales floor team to achieve sales goals and maintain a positive store environment
  • Proactively engage with customers, demonstrating products and providing recommendations to enhance their shopping experience

Requirements:

  • Prior retail, cash-handling, and customer service experience
  • Able to work a flexible schedule, including weekends, evenings, and holidays
  • Naturally enjoy interacting with people of all ages
  • Able to proactively intercept, engage, and demonstrate product to customers and effectively communicate product features
  • Be welcoming, positive, engaging, and friendly towards customers, team members, and venue staff

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Lead Cashier is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

The Lead Cashier must frequently lift and/or move up to 15 pounds.

Event Network is an equal opportunity employer.