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Front Desk Associate

2 months ago

Plano, Texas, United States Marriott Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner
  • Provide personalized service and respond to guest inquiries and requests
  • Manage guest room assignments and ensure accurate room inventory
  • Collaborate with colleagues to resolve guest issues and concerns
  • Maintain a clean and organized front desk area, adhering to Marriott's high standards of quality and safety
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary, but a passion for delivering exceptional guest experiences is essential
  • Ability to work a variety of shifts, including evenings and weekends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
About Marriott

Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and creating memorable moments for our guests. We are a diverse and inclusive company, dedicated to fostering a culture of innovation, teamwork, and continuous learning.

As a member of our team, you will have the opportunity to develop your skills and knowledge, work with a talented and passionate group of professionals, and contribute to the success of one of the world's leading hospitality brands.