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Pet Paradise Resort Front Desk Supervisor

1 month ago

Plano, Texas, United States Pet Paradise Resort Full time
Job Title: Front Desk Supervisor

Pet Paradise Resort is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, leading and training Front Desk Associates, and assisting with front desk functions.

Key Responsibilities:

  • Provide direct supervision and training to Front Desk Associates
  • Assist with front desk functions, including check-ins and check-outs, answering phone calls, and maintaining lobby cleanliness
  • Report and document any potential hazards or behavioral problems involving guests or employees
  • Assist with training employees, assigning and directing work, coaching, and conducting employee performance reviews

Requirements:

  • Two years or more in a customer service role, with prior supervisory experience highly preferred
  • Strong organizational, cash management, and sales skills
  • Comfortable leading by example and being around dogs of all sizes
  • Exceptional communication and interpersonal skills
  • Flexibility to work a resort schedule, including days, nights, weekends, and holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • Complimentary pet day camp and boarding
  • Discounted veterinary care and grooming services
  • On-demand pay with DailyPay

How to Apply:

If you are a motivated and customer-focused individual with a passion for pets, please submit your application, including your resume and a cover letter, to [insert contact information].