Pet Paradise Resort Front Desk Supervisor
7 days ago
Pet Paradise Resort is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, leading and training Front Desk Associates, and assisting with front desk functions.
Key Responsibilities:
- Provide direct supervision and training to Front Desk Associates
- Assist with front desk functions, including check-ins and check-outs, answering phone calls, and maintaining lobby cleanliness
- Report and document any potential hazards or behavioral problems involving guests or employees
- Assist with training employees, assigning and directing work, coaching, and conducting employee performance reviews
Requirements:
- Two years or more in a customer service role, with prior supervisory experience highly preferred
- Strong organizational, cash management, and sales skills
- Comfortable leading by example and being around dogs of all sizes
- Exceptional communication and interpersonal skills
- Flexibility to work a resort schedule, including days, nights, weekends, and holidays
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and advancement
- Complimentary pet day camp and boarding
- Discounted veterinary care and grooming services
- On-demand pay with DailyPay
How to Apply:
If you are a motivated and customer-focused individual with a passion for pets, please submit your application, including your resume and a cover letter, to [insert contact information].
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