Front Desk Representative
3 weeks ago
We are seeking a skilled and friendly Front Desk Agent to join our team at Renaissance Dallas at Plano Legacy West Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and memorable experience for all visitors.
Key Responsibilities:
- Process guest arrivals and departures, including check-in and check-out procedures
- Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner
- Provide information and recommendations on local attractions, dining, and entertainment options
- Manage guest requests and preferences, including room assignments and special requests
- Maintain accurate records and reports, including guest information and hotel operations data
Requirements:
- High school diploma or equivalent required
- No prior work experience necessary, but a positive attitude and excellent communication skills are essential
- Ability to work in a fast-paced environment and multitask with ease
- Strong problem-solving skills and attention to detail
- Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Marriott International:
Marriott International is a global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to providing exceptional customer service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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