Head of Sales and Operations Strategy

2 weeks ago

Chicago, Illinois, United States Cresco Labs Full time
Job OverviewCOMPANY BACKGROUND

Cresco Labs stands as a prominent player in the cannabis sector, recognized as one of the largest public, vertically integrated, multistate operators. Our extensive range of in-house cultivated and manufactured brands showcases some of the most esteemed and sought-after cannabis products across the United States. With numerous locations nationwide, our owned and operated Sunnyside dispensaries offer a welcoming and inclusive environment for individuals at any stage of their cannabis journey.

Established in 2013, Cresco Labs is dedicated to normalizing and professionalizing cannabis through the commitment of our passionate workforce. As responsible leaders in the cannabis industry, our teams consistently strive to meet the needs of our colleagues, consumers, customers, and communities. Our SEEDTM initiative emphasizes Social Equity and Educational Development, ensuring our company mirrors the communities we serve and promotes equal opportunities for all to gain knowledge and resources in the cannabis business landscape.

At Cresco Labs, we are on a mission to transform and lead the cannabis industry in the nation, prioritizing product quality and consistency while upholding the highest standards of integrity and professionalism.

MISSION STATEMENT

Our goal at Cresco is to spearhead the cannabis industry with a strong emphasis on regulatory compliance, product reliability, and customer satisfaction. We strive to bring credibility to the cannabis sector by maintaining integrity, adhering to regulations, and advocating for the clinical benefits of cannabis. As Cresco expands, we commit to upholding the same level of professionalism and precision in every new market we enter.

POSITION SUMMARY

Reporting directly to the regional President, the Head of Sales and Operations Strategy is a pivotal leadership position responsible for steering the creation, execution, and ongoing enhancement of the Sales and Operations Planning process within the organization. This role will guide the strategic direction for the region and collaborate with cross-functional partners to establish actionable benchmarks aimed at achieving corporate objectives. The Head will engage with all cross-functional teams to identify risks and opportunities related to these benchmarks and work with leadership to devise effective solutions.

KEY RESPONSIBILITIES

  • Motivate and challenge all stakeholders to drive business outcomes
  • Track sales and operational benchmark discrepancies, taking necessary actions to address gaps and seize opportunities
  • Collaborate with the Business Intelligence team and others to develop tools, processes, and analytics that enhance the S&OP process
  • Facilitate S&OP meetings across all business levels to ensure strategic alignment and transparency regarding risks and opportunities
  • Create a comprehensive playbook for S&OP to achieve exemplary results
  • Partner with the commercial team to align demand with operational constraints, focusing on strategies to grow the business
  • Work alongside Cultivation and Operational teams to formulate operational plans that meet commercial expectations and maintain reasonable safety stocks
  • Establish item-level inventory targets for facility Master Schedulers to follow, maintaining regular communication to identify gaps and opportunities
  • Utilize the S&OP process to enhance and support the budget-setting process
  • Oversee inventory planning, optimizing cultivation, production, and commercial planning to ensure optimal stock levels while minimizing the risk of obsolescence
  • Develop contingency plans to ensure alignment with the consensus strategy

QUALIFICATIONS, EDUCATION, AND SKILLS

  • Bachelor's Degree in Business, Statistics, Mathematics, Supply Chain, Finance, Agriculture, or a related field preferred
  • 5+ years of relevant experience in sales and operations planning within a manufacturing context, including production planning, scheduling, replenishment planning, demand planning, and materials management
  • Proficient in supply planning software, both operationally and conceptually, with the ability to enhance internal tools
  • Strong analytical capabilities with intermediate to advanced Excel skills
  • Excellent written and verbal communication skills, capable of presenting data metrics and financial information clearly and effectively
  • Ability to manage multiple tasks and meet critical deadlines

EMPLOYEE BENEFITS

Cresco Labs is proud to offer eligible employees a comprehensive benefits package, including major medical, dental, and vision insurance, a 401(K) matching program, FSA/HSA options, LTD/STD coverage, life insurance, and AD&D. Eligible employees also receive paid holidays and time off, with additional rewards such as annual discretionary bonuses, stock options, and participation in our employee discount program. Benefits eligibility may vary based on full-time or part-time status, location, or position.

ADDITIONAL REQUIREMENTS

  • Applicants must be 21 years of age or older
  • Compliance with all legal and company regulations for working in the cannabis industry is required

Cresco Labs is an Equal Opportunity Employer, and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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