Technical Program Manager, Monetization
3 days ago
Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. Our three core products are Snapchat, Lens Studio, and Spectacles. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate.
Job SummaryWe're looking for a Technical Program Manager to join our Monetization (Ad Platform) org. As a key contributor, you will take ownership of engineering operations and excellence to monitor, detect, and improve various aspects of infra and product performance. You will work closely with Product, Data Science, Engineering, and Customer Support teams to lead performance investigations and build customer trust.
Key Responsibilities- Lead Monetization Eng operations, including service stability and efficiency, cost efficiency, experimentation throughput, incident management, spend monitoring, and related revenue investigations.
- Drive a culture of engineering excellence and develop roadmaps to address systemic issues.
- Partner with cross-functional teams to lead performance investigations and build customer trust.
- Audit our alerts, define key metrics, build observability through dashboards, and constantly innovate to proactively identify problem areas in the ad stack.
- Create frameworks and mechanisms for the organization to operate more efficiently.
- Lead quarterly roadmap and OKR planning process.
- Work closely with Monetization leadership and execs to understand our business performance, identify and address organizational issues, and be a constant advocate for Monetization needs outside the organization.
- A relationship builder with natural verbal and written communication skills.
- High analytical thinking and ability to grasp advanced concepts.
- Strong operational mindset and ability to derive independent conclusions.
- Strong organizational skills and proven project management track record.
- Experience in project schedule management and work breakdown structures.
- Capacity to work in a fast-paced, continuously changing environment.
- Demonstrated ability to manage complex projects effectively.
- Ability to take calculated risks to achieve engineering breakthroughs.
- Someone who can prioritize, focus, and is an independent thinker and problem solver.
- An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs.
- BS/BA degree in an analytical field (Computer Science, Engineering, Science, Math, etc.) or equivalent years of experience.
- 11+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-functional efforts in the software or tech industry in a data-driven environment.
- 3+ years of experience in Technical Program Management.
- Prior experience leading the development of a complex and business-critical application platform in the cloud.
- Hands-on SQL/Presto/BigQuery/Redshift experience.
- Development experience using Python (numpy, pandas, etc.) or other scripting language to do data analysis, advanced analytics, and development of automation tools.
- Experience with data visualization tools (e.g. Grafana, Looker, Tableau, DataStudio) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA).
- Excellent communication skills, ability to influence and hold teams accountable.
At Snap Inc., we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers, and partners better through dynamic collaboration. We practice a "default together" approach and expect our team members to work in an office 4+ days per week.
BenefitsSnap Inc. is its own community, so we've got your back. We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.
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